Cookworks 1.5L Blender - White
687/6977
Product details
- Brand: Cookworks
- Catalogue number: 687/6977
- Manufacturer's number: 1.25L BLENDER
Cookworks Support
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Useful links
FAQs
Please ensure that the blender jug is placed correctly onto the base. There are alignment marks on both the base & the jug that should be matched up to ensure you have the jug the correct way round.
Please also check that your appliance is switched on at the plug point.
If your appliance is still not operating, please call the helpline on this page.
If your blender won’t start, check the following:
- Check that the blender is correctly aligned.
- Check that there are no gaps in the assembly.
- Try an alternative plug socket.
- Change the fuse in the plug.
If the issue remains, please contact the support team using the details on this page.
If your blender is leaking, check the following:
- Check that the blender is correctly aligned.
- Check that there are no gaps in the assembly.
If the issue remains, please contact the support team using the details on this page.
If the blender blades are stuck, check the following once you have unplugged the unit completely and disconnected from power. Before inspecting, take caution to not touch the blades with your fingers to avoid injury:
- Check the blades for any food debris by using a spatula to dislodge.
- Check that the blades are correctly attached to the assembly.
If the issue remains, please contact the support team using the details on this page.
If your blender is making unusual noises, check the following:
- Check that the blender is correctly aligned.
- Check that there are no gaps in the assembly.
- Ensure the unit is on a stable surface.
- Check that there is no food or debris stuck in the unit.
If the issue remains, please contact the support team using the details on this page.
If your blender is not blending smoothly, try the following:
- Cut the ingredients into smaller pieces.
- Ensure you have added liquid to get smoother results.
- Try different settings, such as pulsing.
- Try alternative ingredients or change the recipe.
Blenders may overheat and shut down if there is too much strain put into the motor and blades. If this happens, turn the unit off and unplug. Allow it to cool down and check for any food debris that may be caught in the blades and overworking them. Remove any debris, and start again.
We recommend doing shorter pulses of blending rather than blending for a long time to avoid overheating.
If the issue remains, please contact the support team using the details on this page.
If the blender isn’t responding to buttons, check the following:
- Check the unit is correctly aligned.
- Try an alternative mains plug socket.
- Change the fuse in the plug.
If the issue remains, please contact the support team using the details on this page.
The blender jug may become cloudy due to food and debris build up over time. Clean the jug following the cleaning instructions in your user guide.
Questions & answers
How-to videos
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How to Prevent Overheating
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.