Seiki SE24GD02UK 24 Inch LED TV
574/2648
Product details
- Brand: Seiki
- Catalogue number: 574/2648
- Manufacturer's number: SE24GD02UK
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FAQs
If your TV is not turning on and all you can see is the standby light flashing, there may be a power supply or software issue. If you experience this follow the troubleshooting below.
- Unplug your TV from mains power
- Find the Standby Button on your the TV and hold it in (if unsure, refer to your manual to find this)
- While still holding the standby button, Reconnect the TV to the power
- If your TV is connected to an extension lead, please try connecting it directly to the mains as power consumption issues may cause this fault
If you continue to have issues with the standby light flashing please call our helpline on 0345 604 0105 with your TV’s Model and Serial Number.
Common issues and fixes:
Source
Check you are on the correct TV source to match the connection. If the device is in HDMI1 the TV source needs to be HDM1.
HDMI lead
- Try a HDMI handshake, disconnect the lead and swap ends.
- Try a new HDMI lead.
- Try a different HDMI port.
- Check the connection feels secure.
Reset the device
- Try a power flush or factory reset the Games Console and TV.
- Power flush: Unplug the device from power. Hold down the manual power button for 30 seconds. Plug back in and reconnect.
Check software
- Check the TV software is up to date and the console software is compatible with the TV.
- Most TV software can be found in settings>system>software. For specific guidance refer to the user manual.
PS5
1. Head to the PS5 Home.
2. Select” Settings” from the top-right or using the Game Bar.
3. Choose “Screen and Video.”
4. Select “Video Output.”
5. Choose “VRR” and set it to “Disabled.”
Xbox One
1. On your Xbox One console, go to the "Settings" menu.
2. Select the "Display & sound" tab.
3. Select the "Video output" tab.
4. Scroll down to the "Advanced video settings" section.
5. Untick the "Allow variable refresh rate" option.
For more in-depth guidance read our Blog here.
Questions & answers
How-to videos
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Understanding TV Wall Mounts
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How to solve problems with a HDMI connection
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How to Solve Signal Issues With Your Television
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Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.