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Hoover Freedom Cordless Vacuum Cleaner FD22G

Product details

  • Brand: Hoover
  • Catalogue number: 553/1873
  • Manufacturer's number: FD216G001

Hoover Support (Floorcare Only)

UK: Eire:
03330 062965 082 118 200
Mon-Fri: Sat: Sun:
8am to 7pm 9am to 5pm 10am to 4pm

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FAQs

  1. Press the accessory release button and remove the tube. 
  2. Push down the dust cup empty button to release the bin flap and empty the contains. 
  3. Close the dust cup flap up, you will hear a click when fully locked.

NOTE: It is recommended to empty the dust cup after each use or when dust is up to the max fill line.

  1. Press the accessory release button and remove the tube. 
  2. Press the dust cup empty button to open the bin flap and empty it. 
  3. Press the dust cup release button and also pulling the dust cup away in an downwards and outward direction. 
  4. Turn the mesh filter to the anticlockwise direction to align the arrow mark and then it can be pulled out from the cleaner. 
  5. Turn the cyclone separator to the anticlockwise direction, align the arrow mark and then it can be pulled out from the cleaner. 
  6. Press the two exhaust filter release buttons simultaneously and then remove the exhaust filter. 
  7. Wash the exhaust filter in lukewarm water and leave to dry for 24 hours. Reassemble once completely dry and refit to the product. 
  8. Wash the dust cup/mesh filter/cyclone separator in lukewarm water. Ensure it is fully dry before returning to the main body. 
  9. Reassemble the handheld unit and then attach it to the docking station.

NOTE: Do not use hot water or detergents when cleaning the exhaust filters. In the unlikely event of the exhaust filters becoming damaged, fit a genuine Hoover replacement. Do not try use the product without a filter fitted.

IMPORTANT: For optimum performance, always keep your mesh filter clean. We recommend that the filter should be washed at least once a month.

IMPORTANT: Always switch off the cleaner before changing and cleaning the agitator. 

1. Remove the power nozzle from the tube and slide the agitator release button outward to remove the agitator. 


2. Now lift the brush roll out and clean away any debris tangled around it of blocking the floor head.


3. When you are refitting the agitator please note it can only be fitted in the one direction. To refit slide the agitator release button outwards and locate agitator in correct position then release button, it will lock automatically.

This cleaner is fitted with a rechargeable Lithium ion battery pack which is replaceable. 

WARNING: Only use approved replacement parts for your cleaner. Using parts not validated by Hoover are dangerous and will invalidate your guarantee. 

WARNING: Do not try to open the battery pack and repair it by yourself. 

  1. Pull back the battery pack release button and the battery pack will be pushed out short distance automatically. 
  2. Pull the battery pack slowly from the slot. 
  3. Remove the old battery pack and replace with the new battery pack. 
  4. Dispose of the batteries safely. Used batteries should be taken to a recycling station and not disposed off with household waste.
Check if the cleaner is charged.
Empty the dust cup and wash the mesh filter and cyclone separator. Remove nozzle and check for any blockages in the duct.
This may be a result of very long storage periods (over half year). Contact Hoover customer service to arrange battery replacement. If the problem persists contact the Hoover customer service centre.

If your vacuum is experiencing a loss of suction, please try the following:

  • Check for any debris or blockages in the tubing and main body.
  • Ensure the filter has been cleaned and left to dry as per the maintenance and care instructions.
  • Check to see if the issue is happening on all attachments. If it is happening with a particular attachment then check there is no damage to this attachment and it is fitted correctly.

If you are still experiencing issues, please get in touch with the support team using the contact details on this page.

If the vacuum isn’t charging, please try the following:

  • Try an alternative plug socket.
  • Ensure there is no debris stuck in the charging port or at the end of the charging cable.
  • Gently wipe the end of the charging cable with a clean, dry cloth.

If you are still experiencing issues, please get in touch with the support team using the contact details on this page.

Check that the dust container is fully clipped into place. Follow any symbols on the dust container and twist/clip on securely.

It is normal for the vacuum to make noise during operation. If the vacuum is making unusual or excessive noises, check the following:

  • Check the filter is secure in the dust container as it may be rattling.
  • Clean the filter thoroughly to remove any dirt and debris.
  • Securely fasten the dust container to prevent parts from moving.
  • Check the floor head for any dirt or damage which may be causing the sound.

If the brush roll isn't spinning, check the following:

  1. Turn off and unplug the vacuum.
  2. Remove any hair or debris that is tangled around the brush roll.
  3. Check that the belt on the brush roll is securely attached.

Please note, this only applies to models that have a spinning brush roll.

Questions & answers

How-to videos

  • How to clean the filter & brushbar

  • How to change your plugs fuse

  • How to solve suction issues on your vacuum

  • Clear blockage from vacuum

Interactive Help

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.

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