Vax U85-ACLG-B Air Cordless Lift Duo Vacuum Cleaner

• Check the battery is inserted correctly into the vacuum cleaner. 
• The battery may not be charged, remove and charge battery. 
• Battery might be too hot, remove and allow to cool for 30 minutes. Replace battery. 
• The motor thermostat may have tripped. If this has happened, switch off the vacuum cleaner. 
• Remove and empty the dirt container and check for blockages. 
• Clean the filters and allow the vacuum cleaner to cool for approximately 1 hour (if you have washed the filters you will need to wait 24 hours for the filters to fully dry before putting them back into the vacuum cleaner).

The brushbar may not be switched on, please check the brushbar On/Off switch. The brushbar may be obstructed.

• Check the battery charger is plugged in. 
• Check the battery is inserted correctly into the charger. 
• The battery may not be connecting with the charger. 
• Remove battery and unplug charger, wait 10 seconds then retry.
• The battery is fully charged and the charger light has turned off.

The battery has not been fully charged. The Boost button has been used and this has reduced the running time.

• Check the battery is inserted correctly into the charger. 
• The battery or charger has an error. 
• Remove the battery and unplug charger, wait 10 seconds then plug charger into socket and re-insert the battery.
• Check terminals on battery and vacuum cleaner are clean.

To maintain the effciciency of your vacuum cleaner, we recommend that you clean the filter as often as possible but ideally at least once a month.

Check the contents on the back of the box to make sure the part is included with your vacuum cleaner.

If your vacuum is experiencing a loss of suction, please try the following:

• Check for any debris or blockages in the tubing and main body.
• Ensure the filter has been cleaned and left to dry as per the maintenance and care instructions.
• Check to see if the issue is happening on all attachments. If it is happening with a particular attachment then check there is no damage to this attachment and it is fitted correctly.

If you are still experiencing issues, please get in touch with the support team using the contact details on this page.

If the vacuum isn’t charging, please try the following:

• Try an alternative plug socket.
• Ensure there is no debris stuck in the charging port or at the end of the charging cable.
• Gently wipe the end of the charging cable with a clean, dry cloth.

If you are still experiencing issues, please get in touch with the support team using the contact details on this page.

Check that the dust container is fully clipped into place. Follow any symbols on the dust container and twist/clip on securely.

It is normal for the vacuum to make noise during operation. If the vacuum is making unusual or excessive noises, check the following:

• Check the filter is secure in the dust container as it may be rattling.
• Clean the filter thoroughly to remove any dirt and debris.
• Securely fasten the dust container to prevent parts from moving.
• Check the floor head for any dirt or damage which may be causing the sound.

If the brush roll isn't spinning, check the following:

1. Turn off and unplug the vacuum.
2. Remove any hair or debris that is tangled around the brush roll.
3. Check that the belt on the brush roll is securely attached.

Please note, this only applies to models that have a spinning brush roll.