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Beats Powerbeats Pro True Wireless Earbuds - Black
Buy it on Argos.co.uk

Product details

  • Brand: Beats by Dre
  • Catalogue number: 215/4806
  • Manufacturer's number: MY582ZM/A

Beats Technical Support

UK: Eire:
0800 028 2329 1800 946 531
Mon-Fri: Sat-Sun:
8am to 9pm 9am to 6pm

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FAQs

Yes, to answer or end a call press the Beats logo once.

To decline an incoming call, press and hold the Beats logo for 1 second.

Yes, to use the Beats app, you must have Android 7.0 or later. 

Download the Beats app from the Google Play store, then use it to pair your Beats products with your Android device. After you've paired your Beats, you can view and adjust settings in the app.

Yes, the ear hooks on your Powerbeats Pro are adjustable. To create a more secure fit, hold the stem and push the ear hook down.

Plug your earphones into a power source using the Lightning cable included. Your earphones provide up to 15 hours of playback from a full charge, and up to 1 hour of playback from a 5-minute charge.

When your earphones are turned on and set up, the LED indicator light on the left earphone shows how much listening time is left:

  • White: Up to 15 hours left

  • Red: Less than an hour left

  • Flashing red: Needs to charge

Pair with an iPhone

Follow these steps to pair your earphones with your iPhone:

  1. Make sure your iPhone is unlocked and Bluetooth is on.

  2. Hold your Powerbeats next to your iPhone.

  3. Follow the onscreen instructions.

Pair with your Mac or another device that uses Bluetooth

Follow these steps to pair your Powerbeats with your Mac, iPad or any other device:

  1. Press the button on your left earbud until you see the indicator light flash. Your Powerbeats are now in pairing mode.

  2. On your device, go to the Bluetooth menu.

  3. Select your earphones from the list of discovered Bluetooth devices.

Pair with an Android device

Follow these steps if you have an Android device:

  1. Get the Beats app for Android.

  2. Open the Beats app.

  3. Hold your Powerbeats next to your device.

  4. Follow the onscreen instructions.

To control your music, you can use the "b" buttonNo alt supplied for Image on your right earbud. Here are some things you can do:

  • To pause or play audio, press the "b" button once.

  • To skip to the next track, press the "b" button twice.

  • To listen to the previous track, press the "b" button three times.

To control volume, use the volume buttons on your right earbud.

  • Press and release the volume up button, or press and hold to increase volume continuously.

  • Press and release the volume down button, or press and hold to decrease volume continuously.

To control phone calls, use the "b" buttonNo alt supplied for Image on your right earbud:

  • Press once to answer or end a call.

  • Press once to answer a second incoming call and put the first call on hold. When two calls are active, this switches between calls.

  • Press and hold for 1 second to reject an incoming call.

  • Press twice to stop listening through your earphones and send the call to your phone.

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.