Ninja Foodi CB350UK 2L Auto IQ Blender and Food Processor
945/2415
Product details
- Brand: Ninja
- Catalogue number: 945/2415
- Manufacturer's number: CB350UK
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FAQs
When using speed 9 or 10 with the Power Jug, you may notice a change in the blade speed when blending thinner ingredients. This is due to the smart technology in the blender and is part of the unit’s normal operation.
Press START/STOP or the Power button to stop the program.
To toggle between Auto-iQ Mode and Manual Mode, press the IQ/MANUAL button.
NOTE: In Manual Mode, Auto-iQ programs will not illuminate on the control panel.
Tip unit forward from the back to disengage the suction feet.
The variable speeds, ranging from speed 1 to speed 10, run continuously for 60 seconds. To stop the program early, press START/STOP.
All parts (except the base) are dishwasher safe.
If your blender won’t start, check the following:
- Check that the blender is correctly aligned.
- Check that there are no gaps in the assembly.
- Try an alternative plug socket.
- Change the fuse in the plug.
If the issue remains, please contact the support team using the details on this page.
If your blender is leaking, check the following:
- Check that the blender is correctly aligned.
- Check that there are no gaps in the assembly.
If the issue remains, please contact the support team using the details on this page.
If the blender blades are stuck, check the following once you have unplugged the unit completely and disconnected from power. Before inspecting, take caution to not touch the blades with your fingers to avoid injury:
- Check the blades for any food debris by using a spatula to dislodge.
- Check that the blades are correctly attached to the assembly.
If the issue remains, please contact the support team using the details on this page.
If your blender is making unusual noises, check the following:
- Check that the blender is correctly aligned.
- Check that there are no gaps in the assembly.
- Ensure the unit is on a stable surface.
- Check that there is no food or debris stuck in the unit.
If the issue remains, please contact the support team using the details on this page.
If your blender is not blending smoothly, try the following:
- Cut the ingredients into smaller pieces.
- Ensure you have added liquid to get smoother results.
- Try different settings, such as pulsing.
- Try alternative ingredients or change the recipe.
Blenders may overheat and shut down if there is too much strain put into the motor and blades. If this happens, turn the unit off and unplug. Allow it to cool down and check for any food debris that may be caught in the blades and overworking them. Remove any debris, and start again.
We recommend doing shorter pulses of blending rather than blending for a long time to avoid overheating.
If the issue remains, please contact the support team using the details on this page.
If the blender isn’t responding to buttons, check the following:
- Check the unit is correctly aligned.
- Try an alternative mains plug socket.
- Change the fuse in the plug.
If the issue remains, please contact the support team using the details on this page.
The blender jug may become cloudy due to food and debris build up over time. Clean the jug following the cleaning instructions in your user guide.
How-to videos
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How to change your plugs fuse
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How to Prevent Overheating
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.