Cookworks Illuminated 4 Slice Toaster - White

If your toaster has no power, try the following:

• Try an alternative mains socket.
• Change the fuse in the plug. You can view our video below on how to change the fuse.

If this does not resolve your issue, please get in touch with the support team using the contact details on this page.

If the lever is not going/staying down then try the following:

• With the power off and unplugged, check there is no debris or blockages under the lever.
• With the power off and unplugged, empty and clean the crumb tray.
• Then plug the unit back in and try the lever again.

If this does not resolve your issue, please get in touch with the support team using the contact details on this page.

Note: Only clean the toaster whilst unplugged and away from any plug sockets. The appliance must not be submerged in water in any circumstances.

• Use a small dry brush to gently brush any debris from the inside of the toaster into the crumb tray.
• Remove and empty the crumb tray, and wipe this clean.
• Wipe down the sides with warm water and soap, avoiding harsh abrasives.

If the toaster has tripped the electrics, try the following:

• Try an alternative mains plug socket.
• Change the fuse. You can view our video below on how to change the fuse in the plug.

If this does not resolve your issue, please get in touch with the support team using the contact details on this page.