AMAZON ECHO STUDIO SMART SPEAKER BLACK
769/8288
Product details
- Brand: Amazon
- Catalogue number: 769/8288
- Manufacturer's number: B07NQCKJSH
Argos Technical Support
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Useful links
Amazon Web SupportFAQs
If your Echo Studio isn't connecting to Wi‑Fi, please try the following:
- Ensure the Echo is within range of your router, away from interference.
- Confirm the correct Wi‑Fi password; check dual-band settings (2.4 GHz vs 5 GHz).
- Reboot your Echo Studio and router.
If Alexa isn’t responding, please check the following:
- Check the microphone isn't muted (red ring indicates mute).
- Ensure the Echo is online and you are using the correct power adapter.
- Avoid obstructions or background noise interfering with voice commands.
Alexa only records and sends audio after hearing its wake word (e.g., “Alexa”). It remains locally idle otherwise.
No, Alexa and basic features are free. Some services (e.g., Amazon Music Unlimited) do require a subscription.
Questions & answers
How-to videos
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What the Lights on Your Device Mean
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How to Fix Wi-Fi Connectivity Problems on an Alexa Device
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What to do if Your Alexa Device Isn't Responding
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How to reset Echo Devices
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.