Argos Product Support for Challenge 23cm Cordless Grass Trimmer

Buy it on Argos.co.uk

UK:

Eire:

01904 727 508 +44 1904 727 508

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9am to 5pm 11am to 4pm

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FAQs

If the strimmer is not turning or spinning at all, check the following:

Check that there is not a build-up of grass clipping and debris. Before removing the clippings, ensure the strimmer is powered off completely and unplugged. Once any clippings are removed, carefully check to see if there is movement when turning.
Check nothing has trapped itself around the spinning element (such as garden twine or wire.
Check the strimmer has sufficient power. If it is a cordless strimmer, ensure the battery is charged or the fuel tank has been filled. If it is a corded strimmer, ensure it is connected to power.
Clean the vents of any debris to ensure proper airflow.

If the strimmer is not cutting or is cutting poor, check the following:

Clean the vents of any debris to ensure proper airflow.
Check that there is no damage to the blades or lines. If there is any damage, you may need to sharpen or replace the blade or lines. Refer to your user manual for how to proceed with this.
Check nothing has trapped itself around the spinning element (such as garden twine or wire.
Check that there is not a build-up of grass clipping and debris. Before removing the clippings, ensure the strimmer is powered off completely and unplugged. Once any clippings are removed, carefully check to see if there is movement when turning.

If the strimmer won't start, check the following:

Check that there is not a build-up of grass clipping and debris. Before removing the clippings, ensure the strimmer is powered off completely and unplugged. Once any clippings are removed, carefully check to see if there is movement when turning.
Check nothing has trapped itself around the spinning element (such as garden twine or wire.
Check the strimmer has sufficient power. If it is a cordless strimmer, ensure the battery is charged or the fuel tank has been filled. If it is a corded strimmer, ensure it is connected to power.
Clean or replace the air filter to ensure proper airflow.

If the cutting line is breaking or getting tangled, check the following:

Check that there is not a build-up of grass clipping and debris. Before removing the clippings, ensure the strimmer is powered off completely and unplugged. Once any clippings are removed, carefully check to see if there is movement when turning.
Check that the correct type and size of the cutting line is being used. Refer to your user manual for specifications for the cutting line and adjust the tension if necessary.
Avoid hitting hard objects like rocks or stones when cutting as this can result in the line breaking.
Ensure the right amount of strimmer line is used. Too much line can catch easily and break.