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Silentnight Mattress Topper and 2 Pillow Set - Double

Product details

  • Brand: Silentnight
  • Catalogue number: 523/1324
  • Manufacturer's number: 460002AG

Silentnight Support

UK: Eire:
0333 123 0892 +44 333 123 0892
Mon-Fri: Sat-Sun:
9am to 5pm Closed

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Useful links

FAQs

We would recommend the following to look after your mattress:

  • Regularly rotate
  • Ensure there is sufficient support from the slats and brackets underneath
  • Use a mattress protector
  • Clean using a soft brush, vacuum, and/or wash gently with warm water

1. Soft

  • Feel: Plush, mouldable, and compresses easily.
  • Best for:
    • Stomach sleepers who need minimal neck elevation.
    • People who prefer a cushioned, sink-in sensation.
  • Pros: Gentle support, great for layering with firmer pillows.
  • Cons: May lack sufficient support for back or side sleepers.

2. Medium

  • Feel: Balanced between softness and support.
  • Best for:
    • Back sleepers, as it provides moderate neck support while maintaining comfort.
    • Combination sleepers who shift positions during the night.
  • Pros: Versatile and comfortable for most sleeping positions.
  • Cons: May not provide enough support for people needing firmer options, especially side sleepers.

3. Firm

  • Feel: Dense, supportive, and retains its shape under pressure.
  • Best for:
    • Side sleepers, as it helps maintain spinal alignment by supporting the neck and shoulders.
    • People who prefer a more structured feel.
  • Pros: Offers solid support and durability.
  • Cons: Might feel too rigid for stomach sleepers or those preferring a softer surface.

4. Extra Firm

  • Feel: Very dense and has minimal give.
  • Best for:
    • People with specific orthopedic needs or those seeking maximum support.
    • Side sleepers with broader shoulders needing height and firmness.
  • Pros: Exceptional support, long-lasting shape retention.
  • Cons: Can feel overly hard or uncomfortable for some.

Clean using a soft brush, vacuum, and/or wash gently with warm water

To help remove odours, sprinkle baking soda across the surface and leave it to sit for a few hours. Then vacuum thoroughly to remove any residue.

Most people tend to sleep in the same position each night, which causes uneven wear in certain areas, especially where the shoulders and hips rest. 

Rotating your mattress from head to foot every three to six months helps spread the wear evenly across the surface. This prevents sagging and reduces the risk of permanent body impressions forming. It can also improve your comfort and support over time. 

Always refer to the user manual for specific guidance.

The edges of your mattress are not designed to support concentrated pressure in one spot. Repeatedly sitting on the sides can weaken the edge support and cause the sides to collapse over time. As a result the mattress may start to feel unstable.

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.