ALBA 24' HD READY LED TV
359/5048
Product details
- Brand: Alba
- Catalogue number: 359/5048
- Manufacturer's number: BUS-236/207I-GB-3B-F
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Useful links
FAQs
Please visit here for support on setting your Sky remote to work with your TV.
Please watch the below video to perform a camera test on the remote using a smartphone. This will allow you to see if the remote is producing a signal.
If your TV is not turning on and all you can see is the standby light flashing, there may be a power supply or software issue. If you experience this follow the troubleshooting below.
- Unplug your TV from mains power
- Find the Standby Button on your the TV and hold it in (if unsure, refer to your manual to find this)
- While still holding the standby button, Reconnect the TV to the power
- If your TV is connected to an extension lead, please try connecting it directly to the mains as power consumption issues may cause this fault
If you continue to have issues with the standby light flashing please call our helpline on 0345 604 0105 with your TV’s Model and Serial Number.
Common issues and fixes:
Source
Check you are on the correct TV source to match the connection. If the device is in HDMI1 the TV source needs to be HDM1.
HDMI lead
- Try a HDMI handshake, disconnect the lead and swap ends.
- Try a new HDMI lead.
- Try a different HDMI port.
- Check the connection feels secure.
Reset the device
- Try a power flush or factory reset the Games Console and TV.
- Power flush: Unplug the device from power. Hold down the manual power button for 30 seconds. Plug back in and reconnect.
Check software
- Check the TV software is up to date and the console software is compatible with the TV.
- Most TV software can be found in settings>system>software. For specific guidance refer to the user manual.
PS5
1. Head to the PS5 Home.
2. Select” Settings” from the top-right or using the Game Bar.
3. Choose “Screen and Video.”
4. Select “Video Output.”
5. Choose “VRR” and set it to “Disabled.”
Xbox One
1. On your Xbox One console, go to the "Settings" menu.
2. Select the "Display & sound" tab.
3. Select the "Video output" tab.
4. Scroll down to the "Advanced video settings" section.
5. Untick the "Allow variable refresh rate" option.
For more in-depth guidance read our Blog here.
Questions & answers
How-to videos
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Set Up Video
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How to change your plugs fuse
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How to do a Power Reset
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TV Remote test
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How to stop your TV changing volume automatically
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What to Try if Your TV Cannot Find Channels
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Understanding TV Wall Mounts
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How to solve problems with a HDMI connection
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How to Solve Signal Issues With Your Television
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What to do if you TV loses signal
Interactive Help
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Click here to view an interactive step-by-step guide for your product.
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Argos Troubleshooter
Resolve problems quickly with this easy-to-use tool.
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Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.