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Philips 42PFT6309/12 42 Inch Full HD Smart 3D LED TV - Black

Product details

  • Brand: Philips
  • Catalogue number: 226/7834
  • Manufacturer's number: 42PFT6309/12

Philips TV Support

UK: Eire:
0207 949 0319 0152 45 448
Mon-Fri: Sat: Sun:
8:30am to 8pm 9am to 6pm Closed

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FAQs

Please visit here for support on setting your Sky remote to work with your TV.

 

When there is a software update available, a message will normally appear on your screen. It is essential that you accept this update as soon as possible to ensure your viewing experience is optimised. Software updates are carried out to both enhance your viewing experience and to also ensure any minor issues are resolved swiftly.

Please watch the below video to perform a camera test on the remote using a smartphone. This will allow you to see if the remote is producing a signal.


If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.

Questions & answers

How-to videos

  • How to do a Power Reset

  • TV Remote test

  • What to Try if Your TV Cannot Find Channels

  • Understanding TV Wall Mounts

  • How to solve problems with a HDMI connection

  • How to Solve Signal Issues With Your Television

  • How to Solve Wi-Fi Connectivity Issues on Your TV

  • What to do if you TV loses signal

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.

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