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Razor E100 Electric Scooter - Red

Product details

  • Brand: Razor
  • Catalogue number: 138/6596
  • Manufacturer's number: RAZE100-09

Razor Customer Support

Call:
01202 672702
Mon-Fri: Sat-Sun:
8:30am to 5:30pm Closed

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Online support

FAQs

The E100scooter requires a push start. The motor will not engage from a standing still position. Turn the power on. Push the scooter with your foot. Make sure to get a good roll going (about 3 mph). Press the throttle. The motor will now engage.

  • Unit must be moving up to 3mph for the motor to engage 
  • Kickstart unit up to 3mph while pressing throttle to engage motor Check Loose connection(s)/damaged wire(s)
  • Check for loose connections underneath the deck plate and for any damage to the Brake and/or Throttle Cables. Low Battery
  • Charge unit for 12 hrs before first initial use Old/Damaged Battery 
  • With no weight on the unit, lift up back end; manually (and carefully) spin rear wheel and press push button throttle to engage the motor. If motor engages 
  • Replace Battery If motor does not engage 
  • Replace Brake and Throttle

Charger not working:

  • Check power to wall outlet and/or try a different outlet. Check lights on charger: Plugged into wall = Green, Plugged into wall & unit = Red, Charging Complete = Green, No lights/Blinking lights = Replace charger Battery no longer holds charge 
  • With no weight on the unit, lift up back end; manually (and carefully) spin rear wheel and press throttle to engage the motor. If Motor engages 
  • Replace Battery

Note:

  • Normal continous ride time is 30 to 45 minutes Over recommended rider weight 
  • Do not exceed maximum weight limit. Bad riding conditions 
  • Use only on flat, dry surfaces. Avoid inclines and areas with heavy debris. Battery not fully charged 
  • Charge unit for up to 12 hrs. (even if light on charger turns green) Old/Damaged Battery 
  • Replace Battery Improper Battery maintenance 
  • Refer to Pg. 3 in the Owners Manual 'Charging the battery'
The E100scooter requires a push start. The motor will not engage from a standing still position. Turn the power on. Push the scooter with your foot. Make sure to get a good roll going (about 3 mph). Press the throttle. The motor will now engage.

As a safety precaution, electric scooters are required to be moving at 3mph before the motor engages.  A simple initial push, should trigger the motor, however if you still have issues, please contact Razor directly using the contact details on this page.

How-to videos

  • Getting Started

  • Replacing The Battery

  • Razor FAQs

  • Product Guide

  • Replacing the switch

  • Chain adjustment

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.