E-scooters can provide a great ride outdoors, especially in the Summer months. Whilst most rides can be smooth-sailing, if you find your scooter is having trouble starting, or doesn’t seem to be running for long, this can be a frustrating experience. In this article we look at what to do in the event you experience any running issues with your scooter.
Fully charge the scooter
Like most vehicles, you should always check you have sufficient power or fuel before taking off. With e-scooters, it is important to check it has sufficient charge before using this. Without sufficient charge, the scooter may struggle to gain speed and as a result can have difficulty operating.
Secure wires and connections
Before riding, we recommend checking that the connections are secure. This can be done by looking at the wires around the motor area to ensure they are tight and secure. This also applies to any settings on the handle and display; if these feel looser than usually or won’t click into a place it could be a sign of a loose connection. If these wires are not secure then the scooter may struggle to start or it won’t start at all. In the event connections feel loose, check your user manual and contact the relevant support team.
Follow the weight limit
If you have not followed the weight limit, your scooter is likely to have problems running. The weight limit will be stated in the user manual and if this is exceeded the scooter may not be able to operate. This is because it is not designed for a heavier weight so the motor is likely to have difficulty reaching speed. To avoid this, do not carry bags or luggage whilst riding, and do not use the scooter to tow objects.
Keep the tyres full
Flat tyres are a common cause for running issues. If tyres are deflated then the scooter is likely to have a sluggish performance. To resolve this, refill the tyres to keep them full. You can find any specific requirements about filling the tyres in the user manual.
Only ride in the correct conditions
You should ensure the scooter is being used in the correct conditions. E-scooters are generally designed to work on flat, dry surfaces and not uphill, steep surfaces. If they are used on steep surfaces you may find it does not run as effectively and it may appear sluggish. If this is the case, then try using it on a flat surface and if the scooter rides fine, then it is likely it is struggling due to unsuitable conditions.
To summarise, if your scooter is having difficulty starting there are various checks you can perform such as connections, tyres and ensuring the correct weight limit is followed. Whilst these are useful tips, these checks should be carried out regularly as part of your maintenance of your product. You can view our range of e-scooters here.
**As of May 2022, it is still illegal to use this vehicle on public highways. The only e-scooters that can be used in public areas are those that are rented as part of government-backed trials.**