HEATMASTER PARASOL ELECTRIC HEATER

• Check the socket is live and switched on.
• Ensure the plug is connected to a 13A outdoor, weatherproof socket, ideally RCD‑protected.
• Confirm the mains lead is firmly connected into the base of the heater.
• Check that the heater is fully assembled and correctly clamped to the parasol pole before use.

No this is normal operation.

• Each switch controls one 900W halogen element.
• Press both switches down to activate full 1800W heat output.
• If one side never heats, switch off and unplug the unit, then contact customer support.

• The appliance may be overheating due to incorrect positioning.
• Ensure there is at least 0.25m clearance above and 1m clearance from combustible materials.
• Make sure the heater heads are not facing upwards.
• Allow the unit to cool fully before switching it back on.

• Check the parasol is held securely in a suitable parasol base.
• Ensure the vertical and horizontal thumbscrews are tightened securely (but not overtightened).
• Confirm the appliance is mounted no lower than 1.8 m from the ground.