De'Longhi La Specialista Bean to Cup Coffee Machine
947/1984
Product details
- Brand: Delonghi
- Catalogue number: 947/1984
- Manufacturer's number: EC9355.M
DeLonghi Support
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FAQs
- There may be too much coffee in the filter. It should be one level scoop for a single espresso.
- Make sure do not use permanent and paper filter together.
- When pressing the coffee with the tamper do not press as firmly and make sure your grind is for espresso maker.
- It may require descaling or the filters may require cleaning.
If your machine doesn’t have the Auto-off function, you can keep it switched on. However, we suggest you turn the coffee machine off after every use to save energy. Keeping the machine on does not reduce the preparation time.
In most cases, the frequency needed will depend on the water hardness in your area, in any case we recommend descaling your pump espresso after 200 uses.
As water makes up 98% of the final drink, change the water on a daily basis.
How-to videos
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How to change your plugs fuse
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General Cleaning and Maintenance on Bean to Cup Coffee Machines
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Getting the best results from Bean to Cup Coffee Machines
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How to Complete a Power Cycle
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.