BUSH BFSSAE12W DW WHT SI

Please select the 'request technical information' button at the top of this page and complete the form.  Once your repairer status has been confirmed, you will be sent the relevant technical information via email.

If the dishwasher isn’t draining, try the following:

• Ensure the filter has been fully removed and cleaned, and the filter housing area has been cleaned.

• Check that the outlet pipe is not kinked.
• Check the outlet pipe for any blockages.
• Try a hot wash to give the internal pipes a good clean.
• Check for any error codes on-screen and refer to your user manual.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Serial number sticker
• Connections at the back of the dishwasher
• Any affected areas you can see

If the programme will not start, check the following:

• Is there water going into the appliance? If not, check the inlet pipe and ensure the tap is fully open.
• Check if a delay timer has been set.
• Turn the appliance off, switch off from the plug and unplug. Whilst unplugged hold down the start/pause button for 10 seconds. Before switching back on leave the appliance for around 30 seconds, then switch back on.
• Check that the door is closing properly.
• Check for any error codes on-screen and refer to your user manual.
• Ensure the filter has been fully removed and cleaned, and the filter housing area has been cleaned.

• Check that the outlet pipe is not kinked.

• Check the outlet pipe for any blockages.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Serial number sticker
• Connections under the sink
• Any affected areas you can see

If the tablet dispenser is not closing, try the following:

• Check the tablets inserted are not too large.
• Check if it is clicking into place properly when closing.
• Ensure nothing is obstructing it from closing.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Serial number sticker
• Tablet area
• Any affected areas you can see

If the tablet dispenser is not opening, try the following:

• Check the water pressure on the appliance.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Serial number sticker
• Tablet area
• Any affected areas you can see

If there are water marks left on dishes or cutlery, try the following:

• Ensure the rinse aid has been topped up.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Serial number sticker
• Water marks left
• Any affected areas you can see

If there are food deposits left on dishes or cutlery, try the following:

• Clean the filter and spray arms.

• Ensure plates have been washed off/rinse before putting into the dishwasher.
• Check the inlet pipe for any kinks or blockages.
• Leave space between dishes.
• Ensure the appliance has not been overloaded.
• Check if the correct tablets have been used and that they are releasing during the cycle.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Serial number sticker
• Filter
• Affected dishes or cutlery
• Any affected areas you can see

If the spray arms aren’t moving, try the following:

• Remove the spray arms and clean them by soaking in warm water and using an ear bud to clean the holes.

• Ensure they are connecting correctly.
• Check that water is entering the appliance by ensuring the inlet pipe is not kinked or blocked.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Serial number sticker
• Spray arms
• Connections under the sink
• Any affected areas you can see

If the appliance is showing F5, this would suggest an insufficient water issue. To rectify this, try the following:

• Ensure the water inlet tap is fully open.
• Separate the inlet hose from the tap and clean the filter of the hose.
• Ensure the inlet pipe isn’t kinked or bent.
• Ensure the filter has been fully removed and cleaned, and the filter housing area has been cleaned.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Serial number sticker
• Connections at the back of the dishwasher
• Any affected areas you can see

This code suggests an issue with the water flow. To rectify, try the following:

• Turn the tap off completely and leave for an hour.
• Unplug the appliance, hold down the Start/Pause button for 10 seconds, wait 30 seconds, and then plug back in.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following, as well as a video if there are any abnormal sounds coming from the appliance:

• Front of the appliance
• Back of the appliance
• Serial number sticker
• Connections

If your dishwasher is displaying an F2 error code, this would indicate that the dishwasher has an inability to discharge water. This would usually indicate a blockage somewhere in the system. To rectify it, try the following:

• Ensure the filter has been fully removed and cleaned, and the filter housing area has been cleaned.
• Check that the outlet pipe is not kinked.
• Check the outlet pipe for any blocks.
• Try a hot wash to give the internal pipes a good clean.
• Unplug the appliance, hold down the Start/Pause button for 10 seconds, wait 30 seconds, and then plug back in.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Back of the appliance
• Serial number sticker
• Connections

This code suggests an issue with the heating. To rectify, try the following:

• Check the filter for any blockages and clean the filter housing.
   Check that the hoses do not have any kinks or bends.
• Check the end of the outlet hose for any blockages.
• Unplug the appliance, hold down the Start/Pause button for 10 seconds, wait 30 seconds, and then plug back in.

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Back of the appliance
• Serial number sticker
• Connections

This code suggests an issue with the water flow. We recommend turning the tap off completely, unplugging the appliance, and getting in touch with the support team by using the contact details on this page. To best assist you with your query, we may require photographs of the following:

• Front of the appliance
• Back of the appliance
• Serial number sticker
• Connections