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TRISTAR ELECTRIC PATIO HEATER
Buy it on Argos.co.uk

Product details

  • Brand: Tristar
  • Catalogue number: 930/3038
  • Manufacturer's number: KA-5289BS

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FAQs

Check that the heater is plugged into a suitable mains socket and the power supply is switched on. If your model has a power selector or pull-switch control, ensure it is set to a heat setting rather than the OFF position. For freestanding models, make sure the heater is standing upright, as some units are fitted with a safety tip-over switch that prevents operation if the appliance is not in its normal position.

The heater may have activated a safety protection feature. Switch the unit off, unplug it, and allow it to cool completely before trying again. Also check that the heater is not covered and that airflow around the appliance is unobstructed, as overheating protection may stop the heater from operating.

  • Patio heaters are designed to provide directional radiant heat, so you may need to position yourself closer to the heater and ensure it is angled correctly towards the area being heated. 
  • Outdoor conditions such as wind can also reduce the perceived heat output.
  • No. Do not rotate, move, or adjust the angle of the heater while it is in use. 
  • Switch the heater off and allow it to cool before making any adjustments, as the heating elements and surrounding parts can remain hot after operation.

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.