Philips 2000 Series White & Grey Desk Fan - 8 Inch

If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.

If the unit has no power, try the following:

• Try an alternative mains plug socket.
• Change the fuse in the plug.

If the issue remains, please get in touch with the support team using the contact details on this page.

If the unit is noisy or vibrating, try the following:

• Check that there is no dirt or debris stuck to the fan blades.
• Place the unit on a flat, level surface.

If the issue remains, please get in touch with the support team using the contact details on this page.

A fan works by circulating air to create a cooling sensation. However, the fan does not adjust the air temperature of the room. 

If the room temperature is warm, the fan can create a cooling effect on the body, but cannot physically change the temperature.

*Some models of fan may have a thermostatic switch off or temperature control built in, ensure these are set to the lowest temperature setting available.

If the fan is not producing enough airflow, try the following:

• Clean the fan blades.
• Try a higher speed setting if available.
• Place the fan is another area, such as an open area to provide more air circulation.
• Ensure that nothing is obstructing the air flow in front of the fan.

If the issue remains, please get in touch with the support team using the contact details on this page.