Ninja Foodi MAX Health Grill Air Fryer & Dehydrator AG551UK
735/0124

Product details
- Brand: Ninja
- Catalogue number: 735/0124
- Manufacturer's number: AG551UK
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FAQs
Perception of what a specific internal cook level looks like differs from person to person, even restaurant to restaurant. The 1-9 scale provides a wide range of options for each desired cook level so you can customise to your liking.
No. The Digital Cooking Probe can only be used when cooking fresh or thawed meats.
It isn't recommended for grilling, but if you would like to skip the Preheat process, press the PREHEAT button.
Batch grilling is when you grill more than two consecutive batches of food. It is recommended that you empty the fat/oil from the removable cooking pot between batches. It is also HIGHLY recommended to clean the splatter guard in between uses. This will help prevent grease from burning and causing smoke.
For less smoke, use oils with a high smoke point, like vegetable, coconut, grapeseed or avocado oil instead of olive oil.
If you choose to cook ingredients at a higher temperature with olive oil, it may result in more smoke.
The countdown timer will pause automatically when you open the lid of the unit. Please note that pressing the START/STOP button during cooking will cancel the current cooking function.
For best results, add ingredients after the unit has preheated. The display will read "ADD FOOD" when the unit is preheated.
No, you can cook all your favourite ingredients on the Ninja Foodi Max Health Grill & Air Fryer straight from the freezer.
Use the up and down arrows to the right of the display to adjust the cook time in any function. If you want to adjust the time during cooking, press the up and down arrows to the right at any time. The unit will then resume cooking at that setting.
Use the up and down arrows to the left to adjust the cook temperature in any function. If you want to adjust the temperature at any time during cooking, press the up and down arrows to the left at any time. The unit will then resume cooking at that setting. If you are using the probe and would like the adjust the unit temperature, first press the function button (e.g. GRILL) then use the left up and down arrows to adjust temperature.
Although oil is not required, we recommend starting with 1 tablespoon and adjusting for personal preference or referencing the recipe for proper oil amounts.
When the unit is powered on, the digital display will show 0:00 and all the function lights will be illuminated.
If the food is taking too long to cook, check the following:
- Ensure the correct cooking temperature is set.
- Ensure the correct cooking time has been set.
- Check that the basket hasn’t been overfilled.
- Try rotating the food midway through the cooking progress.
- Confirm that the vents aren’t blocked or covered.
- Giving plenty of clearance around the appliance.
If the issue remains, please contact the support team using the contact details on this page.
If the air fryer is noisy, try the following:
- Check the positioning of the air fryer. The air fryer should be on a solid level base. If it is not positioned correctly, or sat on top of the power cord, it can cause the appliance to vibrate and cause a noise.
- Check for loose food debris. If there is any debris in the food chamber, it may cause a rattling noise whilst cooking. Ensure this is cleaned after usage.
If the issue remains, please contact the support team using the contact details on this page.
White smoke may be present if there is oil or fat inside the cooking chamber. To rectify, try the following:
- Check and clean the cooking chamber and heating oil.
- Refer to the user manual for specific cleaning instructions.
- Ensure the food cooking does not have a high fat content.
- Check if the food has a high moisture content.
- If necessary, pat dry the food before cooking in the air fryer.
If the issue remains, please contact the support team using the contact details on this page.
If there is black smoke coming from the air fryer, check the following:
- Ensure there is not any residue food stuck on the heating coil.
- Check and clean the cooking chamber and heating oil.
- Refer to the user manual for specific cleaning instructions.
- Ensure the correct oil is being used.
- Oil with a low smoke point can result in black smoke.
If the issue remains, please contact the support team using the contact details on this page.
If the food is burning, check the following:
- Ensure the cooking temperature is not too high.
- Ensure the cooking time is not too high.
- Check that the basket has not been overfilled.
- Ensure the food is rotated during cooking.
- If cooking frozen food, make sure it has fully thawed out before cooking it.
- Avoid cooking high fat content food as these can heat up quickly and burn.
- Allow sufficient clearance around the appliance to avoid the vents from becoming blocked.
If the issue remains, please contact the support team using the contact details on this page.
If the cooking is uneven, try the following:
- Ensure the food is rotated during cooking.
- Check that the basket has not been overfilled.
- If cooking frozen food, make sure it has fully thawed out before cooking it.
If the issue remains, please contact the support team using the contact details on this page.
If the food is undercooked, check the following:
- Ensure the cooking temperature is not too low.
- Ensure the cooking time is not too short.
- Check that the basket has not been overfilled.
If the issue remains, please contact the support team using the contact details on this page.
If the air fryer has no power, try the following:
- Try a mains plug socket.
- Change the fuse.
If the issue remains, please contact the support team using the contact details on this page.
If the air fryer is not heating up, try the following:
- Try a mains plug socket.
- Change the fuse.
- Ensure the basket is correctly inserted.
- Ensure the temperature and timer are set to the correct settings.
If the issue remains, please contact the support team using the contact details on this page.
If the air fryer smells, check the following:
- If using for the first time it may be the protective coating. Check the user manual for the recommended test run procedure to get rid of this smell.
- Check that there is not any food or debris stuck to the heating coil or cooking chamber.
- Refer to the user manual for specific cleaning instructions.
If the issue remains, please contact the support team using the contact details on this page.
Questions & answers
How-to videos
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How to change your plugs fuse
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How to get the best cooking results with your air fryer
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What to do if your air fryer is not heating
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Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.