Ring Video Doorbell Bundle

You'll know your Doorbell is in setup mode when the light on the front of the Doorbell is spinning.

When any Ring product is in setup mode, it broadcasts a temporary Wi-Fi network.

During the setup process, the Ring app will connect to this Wi-Fi network to "tell" your Ring product how to connect to your home Wi-Fi network. As soon as your Ring product has been set up in the Ring app, it will stop broadcasting this Wi-Fi network, and stay connected to your home network.

If your Ring Doorbell doesn't go into Setup mode, you can try the following:

• Press the button firmly and release it without holding it down.
• Fully charge battery.Prior to setting up your Ring Doorbell,  plug the battery into a power source using the supplied orange cable, and charge it fully. The green light on the battery will light up solid once it's fully charged.
• You can also turn off the power by pulling out the battery and then put it back in.  

If your Ring Doorbell is fully charged, and the light still doesn't start spinning when you push the button, try performing a hard reset.

To perform a hard reset, hold down the button for 15 seconds.

After releasing it, the light on the front will flash a few times indicating that your Ring Doorbell is restarting.

Give it about a minute to fully complete this process, then put it in setup mode again by briefly pressing the button on the front.

The proper positioning of your Ring Video Doorbell depends on a number of factors including the layout of your yard, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. This article will describe how your Ring Video Doorbell "sees" the world and the factors that go into good Ring Video Doorbell placement. 

Seeing the world two ways

Your Ring Doorbell sees the world in two ways. First, the camera on your Ring Doorbell has a very wide view of the world as illustrated below: 

One of the biggest mistakes people make is mounting their Ring Doorbell too high in the mistaken belief that they need to do this in order to catch people's faces. In fact, as illustrated above, viewing faces is not a problem if the Ring Doorbell is mounted at the correct height of approximately 48 inches above the ground. 

The second way your Ring Doorbell sees the world is through a network of PIR or "Passive Infrared" motion sensors. These are heat sensors that detect motion by monitoring heat within the detection area. Since people are hotter than the surrounding areas, as a person enter the detection area the heat measurements change. The motion sensors register this change as movement and send out an alert. As illustrated in the image below, the motion sensors have a much more focused field of view than the camera: 

The motion sensors in your Ring Video Doorbell are designed to detect motion up to 180 degrees horizontally and from five to 30 feet outward from the fixture. They're also more sensitive to horizontal movement across the detection area than vertical. Mount the Ring Doorbell too high and you're more likely to catch the heat of passing cars than the heat of incoming visitors. 

Now that you understand how your Ring Video Doorbell sees the world, positioning it properly becomes much easier.