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B&D PS7525-GB POLE SAW 800W 25CM

Product details

  • Brand: Black & Decker
  • Catalogue number: 403/9950
  • Manufacturer's number: PS7525-GB

Black & Decker Support

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01753 260090
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FAQs

If the pole saw will not start, check the following: 

  • Ensure the pole saw is plugged into a mains socket and turned on. 
  • Check and replace the 13 A plug fuse if blown. 
  • Press the lock‑off button fully before squeezing the trigger. 


If the motor runs, but the chain does not move, check the following: 

Before carrying out any maintenance on the pole saw, unplug it from the mains. 

  • If fitted, disengage the chain brake. 
  • Adjust chain tension so it can be moved freely by hand (check the instruction manual for this procedure). 
  • Check that the chain is correctly fitted (check the instruction manual for this procedure). 


If the pole saw cuts poorly or vibrates excessively, check the following: 

Before carrying out any maintenance on the pole saw, unplug it from the mains. 

  • The chain could be dull, sharpen or replace the chain. 
  • Check the chain tension and adjust if required. 
  • Check that the chain has been fitted correctly. 

Check the instruction manual for the above procedures. 

If the chain keeps coming off the guide bar, check the following: 

  • Check the chain tension and adjust if required. 
  • Check that the chain has been fitted correctly. 
  • Inspect chain and guide bar for wear and replace if needed. 

Check the instruction manual for the above procedures. 


If the chain becomes hot, dry, or begins to smoke, check the following: 

  • Turn off the pole saw, check that there is oil on the reservoir, fill with the approved oil if required. 
  • Check that the oil filler cap is not blocked. 
  • Check that the oil outlet is not blocked. 

Check the instruction manual for the above procedures. 

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.