Philips QG3332 4-in-1 Waterproof Grooming Kit Series 3000

No, the appliance does not run from the mains. Make sure that the appliance is fully charged before you start using it.

Yes, the appliance can be rinsed under the tap.

Yes, the appliance is watertight. However, we advise you not to trim or clip your hairs under wet conditions, as wet hairs cannot be lifted by the comb properly.

To maintain the performance of the rechargeable batteries you should recharge the appliance only when the batteries are nearly empty.

Make sure you place the comb correctly on the device. Adjust the length you want by pressing the setting selector on the comb and sliding it to the desired setting. The figure on the comb and represents the remaining hair length after grooming.

As your power plug is equipped with an automatic voltage selector, it will automatically adjust to the right voltage.

This appliance contains a NiMH battery. To expand the lifetime of your rechargeable battery, please take the following into consideration: First time charging: charge it roughly 3 times longer than the normal charging time. When the appliance has been charged for the first time, we advise you to use it until the battery is completely empty. Do not recharge the appliance in between the sessions if it is not needed yet. Remove the adapter from the wall socket when the battery is fully charged. Let the battery run down completely at least once a year and fully charge it afterwards.

Yes, you can safely use it in the shower or bath and rinse it under the tap.

It is normal to receive a two-pin plug for a bathroom product (shavers, trimmers and toothbrushes), as this is the standard plug used for charging from your bathroom shaver electrical socket. If you do not have this electrical socket in your bathroom, you can buy a simple two-pin to three-pin adapter separately.

No, the beard should be dry during trimming.

The appliance can be used cordless for up to 35 minutes and then it has to be charged again.

If you want to use the shaving attachment, your hairs should not be longer than 1mm. If the hairs are longer, first trim them to optimal hair length with the trimming attachment without the comb.

If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.