Philips Series 3000 Nose, Ear and Eyebrow Trimmer NT3160/15

Yes, the appliance can be rinsed under the tap.

Please click here for the Philips troubleshooting tool. If you are unable to find a solution to your problem, we will guide you in booking a repair or exchange of your product in one of the Philips Authorised Service Centers.

Yes, the appliance is watertight. However, we advise you not to trim or clip your hairs under wet conditions, as wet hairs cannot be lifted by the comb properly.

No, the beard should be dry during trimming.

• If you turn the on/off button, and your nose trimmer does not start you can check the following things: The trimming element couldtry replacing the battery with a new one. 
• If your nose trimmer still does not work, please contact Philips Consumer Support. You can do this by calling 02079 490 240.

The handle may become warm due to the trimming element being clogged or dirty. Soak the trimming element of the nose trimmer in a bowl of warm water with some soap for 2 minutes and after it is dry try the unit again.

As your power plug is equipped with an automatic voltage selector, it will automatically adjust to the right voltage.

Yes, you can safely use it in the shower or bath and rinse it under the tap.

Please click here to find the Philips troubleshooting tool. If you are unable to find a solution to your problem, they will guide you in booking a repair or exchange of your product in one of the Philips Authorised Service Centers.

We advise you to clean the product after each use. For specific instructions, please consult the user manual.

If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.