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EPlus 20 Inch CH22 Folding 24V Electric Bike

Product details

  • Brand: Eplus
  • Catalogue number: 320/0340
  • Manufacturer's number: EA20BT1

Argos Customer Services

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FAQs

Battery Health: Over time, the battery loses capacity. If the battery is old, it may need to be replaced.
Tyre Pressure: Low tyre pressure increases rolling resistance, making the motor work harder and draining the battery faster. Ensure the tyres are inflated to the recommended pressure recommended in the user manual.
Misaligned brakes: Ensure the brakes aren’t rubbing against the wheels, which can create extra resistance.

Battery Charge Level: Low battery levels can reduce motor performance. Fully charge the battery and try again.
Tyre Pressure: Low tyre pressure can make the bike feel sluggish. Inflate the tyres to the recommended pressure stated in the user manual.
Steep Incline: Riding up a steep incline will slow down the bike.

Check the Charger: Ensure the charger is properly connected to both the outlet and the E-bike. Test the charger on a different outlet if necessary.
Inspect the Charging Port: Look for debris, corrosion, or damage in the charging port on the E-bike. Clean it carefully if needed.

Loose Connections: Inspect all wiring and connectors to ensure they are secure. Pay special attention to connections near the battery and controller.

Overheating: If the motor or controller overheats, the system may shut down temporarily. Allow it to cool down and try again.

Battery Issues: A faulty or a battery with low charge can cause sudden power loss. Check the battery charge and connections.

How-to videos

  • How To Repair A Puncture

  • How To Attach Pedals

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.