Morphy Richards 800W Standard Microwave MM82 - Silver

Problem Cause: 

• Materials which should be avoided in microwave oven are used. 
• The oven is operated when empty. 
• Spilled food remains in the cavity.

Your microwave oven should be cleaned regularly to prevent grease and food particles from building up on the inside surface. The accumulated grease /food particles may cause a fire hazard. It's important to clean the interior of your microwave oven after each use. To clean the oven interior, use a mild detergent solution, such as washing-up liquid, with warm water on a soft cloth.

Radio and TV reception maybe interfered with when microwave oven is operation. It is similar to the interference of small electrical appliances such as food mixers, vacuum cleaners and electric fans. This is normal.

In low power microwave cooking, oven light may become dim. This is normal.

Although starting the oven with no food in it should be avoided, it does no damage to the oven provided it is only operated empty for a very short time. It is advised that a glass or microwave safe container of water is always left in the oven to absorb any heat should the oven be turned on accidentally.

In cooking, steam may come out of food. Most will come out from vents but some may condense on cool places such as the oven door. This is normal.

In low power microwave cooking, oven light may become dim. This is normal.

The microcomputer used in the oven control may temporarily become scrambled and fail to function as programmed. Unplug the oven from the wall outlet and then plug it back in. The microcomputer will then reset for proper functioning.

When cooking with power other than 100%, the oven automatically switches on and off to obtain the correct power output. The clicking noise can be heard when the oven switches on and off. This is normal.

In a nut shell, 'yes you do'!

Splatters of food in your microwave look bad, smell bad, and will decrease the efficiency of your microwave. In some circumstances. these can also be the cause of fires and can void your warranty if not cleaned off. It is best for your own health and safety that you regularly clean your microwave oven.

The good news is that they are so easy to clean & keep fresh!

Please watch the video on this support page for our preferred method which doesn't require any chemicals & will only take 5 minutes of your time.

If your microwave has no power, try these steps:

• Unplug the microwave from the plug socket. Hold down the Start or Stop button for 10 seconds whilst unplugged, and then plug back in.
• Try an alternative mains plug socket, not an extension lead.
• Change the fuse in the plug.

If this doesn't resolve the issue, please get in touch with the support team using the contact details on this page.

If your microwave is not heating properly, try these steps:

• Ensure the microwave is not on a defrost setting.
• Ensure the heating time is appropriate for the item you have placed in the microwave.
• Unplug the microwave from the plug socket. Hold down the Start or Stop button for 10 seconds whilst unplugged, and then plug back in.
• Try an alternative mains plug socket, not an extension lead.

If the issue is not resolved, please get in touch with the support team using the contact details on this page.

If the turntable isn’t spinning properly, try these steps:

• Check for any debris or obstructions around the turntable.
• Ensure it is seated correctly.
• Check that the item being placed in the microwave is the correct size. If it is too large it may catch on the top of the microwave, preventing it from turning correctly.

If this doesn't resolve the issue, please get in touch with the support team using the contact details on this page.

If the light bulb has stopped working, try these steps:

• Unplug the microwave from the plug socket. Hold down the Start or Stop button for 10 seconds whilst unplugged, and then plug back in.
• Try an alternative mains plug socket, not an extension lead.

If the issue is still not resolved, please contact the support team using the details on this page. Do not attempt to replace the bulb yourself until you have checked with the support team if you are able to do this for your model.

To clean your microwave, do the following after each use:

• Wipe away any condensation from the walls.
• Remove any loose debris with a microfiber cloth.
• Use warm soapy water to clean and avoid harsh abrasives.

If your microwave has condensation on the walls, this is expected if you are cooking something with high moisture content.
After each use you should ensure the walls are wiped down and the door is left ajar to encourage any existing condensation to evaporate.