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Qualcast 41cm Wide Push Petrol Lawnmover - 125Cc

Product details

  • Brand: Qualcast
  • Catalogue number: 288/3555
  • Manufacturer's number: XSS41D

Garden Service Centre

UK: Eire:
01904 727 508 +44 1904 727 508
Mon-Fri: Sat-Sun:
9am to 5pm 11am to 4pm

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FAQs

First step would be check the product support section on the website for a short video that will talk you through the best way to start your lawnmower. If you are still experiencing difficulties our team of technical experts are available 7 days a week to talk through the start up process and establish what the problem may be.
If the Lawn mower has had the recommended 0.5l of SAE 30 Lawnmower oil added, this will be due to compression in the engines cylinder, engage the start stop bar and with a slow but continuous force pull the pull cord out. Alternatively remove the spark plug located on the front of the machine to relieve all compression, fit pull cord into the pull cord guide and then replace spark plug and HT cable.
We recommend SAE 30 lawnmower oil but any four stroke lawnmower/garden tool oil of the rating 10w30 is fine.
Ensure you have put the correct grade of oil in your lawnmower, ensure the mower has not been tipped for storage or cleaning purposes, then run the mower as normal in a stationary position until the smoke clears. Once clear, check oil level again, and top up if necessary. If you are seeing any form of thick black smoke, contact the helpline immediately.
Check that the air filter is clear, that the spark plug is connected properly to your HT cable and that the fuel cap has not been over tightened, this should be no more than finger and thumb tight.
Contact our technical helpline for guided instructions on how to adjust the revs of your machine.

You can use E10 with your appliance but we advise taking caution with fuel as you would with any petrol powered device. E10 fuel contains 10% bio-ethanol, more than its predecessor. This essentially means it has a higher risk of attracting more water and moisture than E5. 

We recommend the following to best maintain your appliance:

  • Only use the required amount of petrol and avoid any overfilling.
  • Completely drain any excess petrol by using the appliance until it physically stops.
  • Store any extra fuel in an airtight can and keep out of direct sunlight.

How-to videos

  • Get your Lawnmower started for Spring

  • How to start your 4 stroke lawnmower

Interactive Help

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.