Philips Lumea Series 8000 BRI947/00 Corded IPL Hair Removal

It is normal for the device and adapter to become warm (but not too hot to touch) during use. If it still feels warm, try the following:

• Use the device in a slightly cooler environment and/ or let it cool down before continuing use.
• Check if the attachment is well connected. Clean the connectors on the attachment if needed. Icase the attachment is well connected and it is possible to produce flashes with the device, contact the Consumer Care Center in your country, your Philips dealer or a Philips service center.
• Make sure the cooling airflow of the fan is unblocked.

This would indicate the device needs to be reset.

To reset the device, take the plug out of the socket, wait for 30 minutes to let the device cool down. The device should function normally again.

The device is not completely in contact with your skin.

Place the device at a 90 degree angle on the skin so that the integrated safety system in in contact with your skin.

The issue may be due to the light exit window or the SmartSkin sensor is dirty. To rectify this, clean the light exit window and the SmartSkin sensor carefully.

The issue may also happen if you have not removed the hairs on the area to be treated properly. These hairs may get burned and cause the smell. To prevent this, pretreat your skin before you use your Lumea.

This would indiate the attachment is not attached properly.

Make sure you attach the attachment completely. If necessary, clean the electronic contacts on the attachment.

This is normal.

There is no glass window in the body and underarm attachments. Only the facial attachment has a red glass filter. The precision and bikini attachments have a transparent glass window.

If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.