HP LaserJet Pro 3202dw Wireless Colour Laser Printer
755/0694
Product details
- Brand: HP
- Catalogue number: 755/0694
- Manufacturer's number: 499R0F#B19
HP Support
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FAQs
If the printer is not printing, check the following:
- Ensure the printer is plugged into the mains and the power switch is turned on.
- Check that the toner cartridge and drum unit have been properly installed.
- If your printer is wireless, ensure the printer and computer are connected to the same network.
- Check that the printer is online.
- If the printer is plugged into the computer, check that the cable is not damaged and is inserted into the printer and computer.
- Check that the correct printer driver has been installed.
- Check the LCD for error messages.
Check the instruction manual for the above procedure.
If the paper has jammed in your printer, carry out the following:
- Power off the printer and unplug it from the mains.
- Open the access panel, then carefully remove any stuck paper.
- Check for any torn pieces.
- Close the access panel.
- Check that the paper in the paper tray is loaded correctly and avoid overfilling.
- Plug the printer back into the mains and power on the printer.
Check the printer instruction manual for the above process.
- If there is toner smearing on the prints, this can be caused by a defective toner cartridge. Replace the toner cartridge.
Refer to the instruction manual for this procedure.
If print quality is low or has faded text, try the following:
- Power off the printer and unplug it from the mains.
- Remove the toner cartridge, then shake it to redistribute the toner evenly.
- Clean the interior with a dry, non-abrasive cloth and ensure there is no dust blocking the sensors.
- Plug the printer back into the mains and power on the printer.
- Use only high quality paper that has been stored in a dry place.
If the issue persists, try running a calibration and cleaning cycle from the printer's settings (check the instruction manual for this procedure).
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.