Canon PIXMA MegaTank G5050 Wireless Ink Tank Inkjet Printer

If your printer isn’t working, check the following: 

• Check the printer software for any error messages. 
• Ensure the printer is plugged into the mains and the power switch is turned on. 
• If your printer is wireless, ensure the printer and computer are connected to the same network. 
• Check that the printer is online and has been selected. 
• If the printer is plugged into the computer, check that the cable is not damaged and is inserted into the printer and computer. 
• Check that the tank levels are not empty. 
• Print a built-in nozzle check to confirm the ink flow is working correctly (check the instruction manual for this procedure). 

If your printer only prints blank pages, check the following: 

• Check the printer software for any error messages. 
• Check to see if the ink tanks are running low, refill if required. 
• There may be air bubbles with the ink system, run a print head cleaning cycle (check the instruction manual for this procedure). 

If your printouts have missing colours or have streaks, check the following: 

• Check each ink tank level and refill if necessary (check the instruction manual for this procedure). 
• Run a nozzle check, then clean print head cycle (check the instruction manual for this procedure). 
• Ensure the ink tank lids are open/vented properly. 
• Ensure you are Using only genuine or compatible ink. 

If your printouts look faded, check the following: 

• Check each ink tank level and refill if necessary (check the instruction manual for this procedure). 
• Increase the print quality in setting (E.g., Normal-High). 
• Check the paper type setting matches the paper that is being used. 
• Run a print head cleaning cycle (check the instruction manual for this procedure).