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DJI Phantom 3 Standard Quadcopter Drone

Product details

  • Brand: Dji
  • Catalogue number: 634/9772
  • Manufacturer's number: 6349772

DJI Support

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FAQs

The charging time using the provided charger is about 1.5 hours. When charging is complete, the battery will automatically power off.

Connect the battery charger to a suitable power supply (100-240 V, 50/60 Hz). Open the protection cap on the battery charger and connect it to the Intelligent Flight Battery. If the battery level is above 95%, turn on the battery before charging, otherwise it will not be fully charged. The Battery Level Indicator will display the current battery level as it is charging. The Battery Level Indicators will turn off when charging is complete. Disconnect the Intelligent Flight Battery from the battery charger. Air cool the Intelligent Flight Battery after each flight. Allow its temperature to drop to room temperature before charging it. DJI does not take any responsibility for damage caused by third-party battery chargers.

Choose an open space to carry out the following procedures: 

  1. Go to the DJI GO app & Camera View & Aircraft Status Bar (top of the screen). 
  2. Next to Compass, tap Calibrate. Alternatively, flip the S1 switch quickly for more than 3 times. 
  3. The Aircraft Status Indicator will change to solid yellow when the aircraft is ready for compass calibration. 
  4. Hold the aircraft upright and rotate it 360 degrees along the central axis. 
  5. The Aircraft Status Indicator will change from solid yellow to solid green when completed. 
  6. Hold the aircraft with its camera facing down, and rotate it 360 degrees along its central axis. 
  7. The Aircraft Status Indicator will change to flashing yellow or flashing green when completed. 
  8. The calibration is successful. If the Aircraft Status Indicator becomes flashing red, the calibration is unsuccessful.

Repeat the steps above to recalibrate the compass. If the Aircraft Status Indicator flashes red and yellow alternatively, the compass data is abnormal. Move your aircraft to a different location to carry out the calibration. Calibrate the compass after you launch the DJI GO app if you are prompted to do so.

Do not use the aircraft in adverse weather conditions including rain, snow, fog, and wind speeds exceeding 10 m/s. Only fly in open areas. Tall buildings and steel structures may affect the accuracy of the on-board compass and GPS signal. Avoid flying near obstacles, crowds, high voltage power lines, trees and bodies of water. Avoid flying in area with high levels of electromagnetism, including mobile phone base stations and radio transmission towers. Aircraft and battery performance is subject to environmental factors such as air density and temperature. Be very careful when flying over 19,685 feet (6000 m) above sea level as the battery and aircraft performance may be reduced. The Phantom 3 Standard cannot operate in P-Mode within the Earth & polar regions.

When the Intelligent Flight Battery is depleted to a point that may affect the safe return of the aircraft, the Low Battery Level Warning or Critically Low Battery Warning will appear in the DJI GO app. The thresholds for these warnings are automatically determined based on the aircraft's current altitude and distance from the Home Point, but you can also set your own fixed thresholds as an extra precaution.

Hover the aircraft over a flat, level surface. Slowly pull the throttle stick down until the aircraft touches the ground.
Always fly in locations that are clear of buildings and other obstacles. Do not fly above or near large crowds. Avoid flying at altitudes above 400 feet (120 m). Be very careful when flying 19,600 feet (6,000 m) or more above sea level. Fly in moderate weather conditions with temperatures between 0 to 40 degrees Celsius.
Do not use aged, chipped or broken propellers. Recommended storage temperature: between 22 to 28 degree Celsius. Refer to the Phantom 3 Intelligent Flight Battery Safety Guidelines for more information about how to safely handle the battery.

Questions & answers

How-to videos

  • Phantom 3 Tutorials

  • Preparing for Flight

  • Preparing for Flight - Part Two

  • A Closer Look

  • Calibrating the Compass

  • Checking the Electronics

  • Installing the Propellers

  • How to fly a drone safely

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.