Skip to main content
Philips HD4671/20 3000 Watts Energy Efficient SS Kettle

Product details

  • Brand: Philips
  • Catalogue number: 422/8792
  • Manufacturer's number: HD4671/20

Philips Consumer Support

UK: Eire:
0207 949 0240 152 45 448
Mon-Fri: Sat: Sun:
8:30am to 8pm 9am to 6pm Closed

Email me this page

Enter your email address to have this page emailed to you *

* This form collects your email address purely for the purpose of enabling us to send you the link to this support page. We do not retain or indeed use your email address for any other purposes.

FAQs

If you are unable to resolve the issue, then please either call us using the phone number on this page OR click HERE to arrange a return or exchange.

If the lid isn’t closing properly, check these things first: 

  • Check for any damage or debris. 
  • Check for any limescale build-up around the lid mechanism and remove.

If the issue remains, please contact the relevant support team by using the contact details on this page. 

If the kettle stops before it reaches boil, check the following: 

  • Try an alternative mains plug socket. 
  • Check for any limescale at the bottom of the kettle and use a descaling solution to remove. A build-up of limescale can cover the elements and reduce its efficiency to boil.

If the issue remains, please contact the relevant support team by using the contact details on this page. 

If your kettle has no power, check the following: 

  • Try an alternative mains plug socket. This will help work out if the issue is with the mains socket or the kettle itself. 
  • Change the fuse in the plug. You can watch the below video on how to change the fuse in the plug. 


If the issue remains, please contact the relevant support team by using the contact details on this page. 

If the water is cloudy, this could be due to a build-up of limescale. This could be on the base of the kettle or in the filter spout. You can remove this using a descaling solution. 

We advise only using the kettle to boil water and no other liquids. 

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.