HONOR Pad X8a 11 Inch 64GB Wi-Fi Tablet - Grey

• If an app that requires Bluetooth is running in the background, it will automatically enable Bluetooth once it detects that Bluetooth has been disabled.
• You can check the apps running in the background and close them, such apps as Android Auto.
• Disable Bluetooth and Wi-Fi after you finish using HONOR Share.

      Unable to enable or disable Bluetooth on a tablet

1. Enable and then disable Airplane mode. Then try enabling or disabling Bluetooth.
2. Restart the tablet then enable Bluetooth again.
3. Open Settings, search for and access Reset network settings, and tap Reset network settings. Then restart Bluetooth on the tablet.

• Reset network settings will clear all your Wi-Fi , Mobile data network and Bluetooth Related connection data.

      4. If the issue cannot be resolved, back up your data, open Settings, search for and access Factory data reset, and tap Factory data reset. Then               restart Bluetooth on the tablet. 

• Factory data reset will delete all data.

It is normal for your tablet to heat up while charging, especially if it supports fast charging or super fast charging, as the current and voltage are higher when compared with normal charging. 

If you are charging your tablet wirelessly, your phone/tablet may generate heat due to energy loss during wireless data transmission. This is normal and does not indicate an issue with your tablet. 

To prevent your tablet from overheating, perform the following:

Use the charger that came with your tablet

• It is recommended that you use the standard charger to charge your tablet. Using a third-party charger may result in your tablet heating up due to incompatible charging specifications.

Charge your tablet in a place with good heat dissipation

• Place the tablet in a well-ventilated environment, such as indoors or on a desk. If the heat dissipation is poor, such as under direct sunlight, in a car, or on a bed or sofa, the tablet temperature will increase.

Avoid using your tablet while charging it

• Do not use your tablet while charging it, as this may make the overheating worse.

Clear background apps that are not in use

• If there are too many apps running in the background, it is recommended that you promptly clear apps that are not in use.
• If your tablet heats up significantly with light use or when not in use and restarting it and leaving it for a period of time cannot resolve the problem; we suggest you backup your tablet data and bring your proof of purchase to HONOR Authorized Service Centre for assistance.

It is normal that your tablet heats up. The faster your tablet consumes power, the more heat it generates. It is recommended that you reduce your tablet's power consumption to prevent it from overheating.

•  Go to Settings > Battery, and enable Power saving mode.

Your tablet will then consume less power and generate less heat. However, this operation may affect user experience. Perform this operation based on the actual usage situation. 

Suggestions for daily use:

1. Avoid placing your tablet in a hot environment or in direct sunlight.
2. Avoid placing your tablet in a poorly ventilated place, such as on a bed or blanket.
3. Avoid using your phone/tablet while charging it.
4. Close background apps that are not in use.
5. It is recommended that you do not play music, videos, or games at a high volume for a long time.

The most common causes for frequent buffering include: - 

• A slow or unstable internet connection.
• A poor-quality Wi-Fi signal.
• Network congestion or high bandwidth usage.
• Outdated apps or an old device.
• Streaming in higher video quality than your internet connection can handle.

Try the following steps: - 

• Pause the video/game for a few seconds to let it build up enough data to resume.
• Lower the streaming quality from 1080p to 720p.
• Close other apps or devices to reduce bandwidth usage.
• Use a wired ethernet connection.
• Move close to your router if you are using a Wi-Fi connection.
• Restart your router.
• Check if there is an update for the streaming app or your devices firmware.

Below is a general guide: 

• Standard Definition: 3-4 Mbps.
• High Definition: 5-8 Mbps.
• 4K/Ultra HD: 15-25 Mbps.

Possible reasons for your streaming still buffering are: - 

• Inconsistent internet speed.
• Wi-Fi signal keeps dropping.
• The ISP (Internet service provider) or streaming service is overloaded.
• Device performance issues (E.g., overheating, low memory).

Try the following: - 

• Run an internet speed test using for example Speedtest.net.
• Try streaming on a different device.
• Use a different streaming platform (E.g., YouTube).