HONOR Pad X9 11.5 Inch 128GB Wi-Fi Tablet - Grey

This operation will erase data on your tablet , including your accounts, app data and system settings, installed apps, music, images, all files in the internal storage, security chip contents, and locally-stored system, app, and personal data related to HONOR IDs. Make sure to back up your data before restoring your tablet to its factory settings. 

1. Go to Settings.
2. Go to System & Updates.
3. Go to Reset.
4. Select Reset Tablet.
5. Tap Reset Tablet.
6. Follow the onscreen instructions to restore to factory settings.

This operation will reset all network settings, your lock screen password, and the home screen layout. If your tablet supports fingerprint or facial recognition, the enrolled fingerprints and facial data will be deleted as well. Other data or files will not be deleted from your tablet . This operation does not restore the settings of Find Device, Users & accounts, Device administrators, or app settings either. 

1. Go to Settings.
2. Go to System & Updates.
3. Go to Reset.
4. Touch Reset All Settings.
5. Follow the onscreen instructions to complete the operation.

This operation will reset your Wi-Fi , mobile data network, and Bluetooth settings. It will not change any other settings on your tablet or delete any data. 

1. Go to Settings.
2. Go to System & Updates.
3. Go to Reset.
4. Touch Reset Network Settings.
5. Follow the onscreen instructions to reset network settings.

When an update is available, the device will prompt to download and install the update package.

1. Go to Settings.
2. Go to System & Updates.
3. Touch Software Update.
4. Follow the onscreen instructions to update and install.

The most common causes for frequent buffering include: - 

• A slow or unstable internet connection.
• A poor-quality Wi-Fi signal.
• Network congestion or high bandwidth usage.
• Outdated apps or an old device.
• Streaming in higher video quality than your internet connection can handle.

Try the following steps: - 

• Pause the video/game for a few seconds to let it build up enough data to resume.
• Lower the streaming quality from 1080p to 720p.
• Close other apps or devices to reduce bandwidth usage.
• Use a wired ethernet connection.
• Move close to your router if you are using a Wi-Fi connection.
• Restart your router.
• Check if there is an update for the streaming app or your devices firmware.

Below is a general guide: 

• Standard Definition: 3-4 Mbps.
• High Definition: 5-8 Mbps.
• 4K/Ultra HD: 15-25 Mbps.

Possible reasons for your streaming still buffering are: - 

• Inconsistent internet speed.
• Wi-Fi signal keeps dropping.
• The ISP (Internet service provider) or streaming service is overloaded.
• Device performance issues (E.g., overheating, low memory).

Try the following: - 

• Run an internet speed test using for example Speedtest.net.
• Try streaming on a different device.
• Use a different streaming platform (E.g., YouTube).