De'Longhi Thermo 2kW Convector Heater
404/9593
Product details
- Brand: De'Longhi
- Catalogue number: 404/9593
- Manufacturer's number: HSX2320
DeLonghi Support
UK:
Eire:
0345 222 0458
+44 345 222 0458
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FAQs
- Ensure the convector heater plugged into the mains and turned on.
- Check the mains outlet by plugging in another device.
- Ensure the convector heater is switched on.
- Check that there’s not a tripped circuit breaker or blown fuse in the plug.
- Check that the thermostat is not set to a low temperature.
- Check if the safety thermal cut-off has engaged; some models require a reset.
- Check that the air vents are not blocked.
- (If applicable), ensure the convector heater is not in “fan-only” mode.
- This noise is normal and is caused by the expansion and contraction of metal as it heats and cools.
- The built-in safety mechanism may shut it down if it overheats. Ensure there is proper airflow around your heater and keep the vents clear.
- Remove any dust buildup on the heater or vents.
- Avoid placing the convector heater near curtains, furniture, or other obstructions.
- This is normal as the thermostat maintains the set temperature.
- However, if it cycles excessively, check for poor insulation, drafts, or an incorrect thermostat setting.
How-to videos
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How to change your plugs fuse
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.