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Marshall Willen II Portable Bluetooth Speaker - Black & Gold
Buy it on Argos.co.uk

Product details

  • Brand: Marshall
  • Catalogue number: 401/8407
  • Manufacturer's number: 357757

Marshall Support

Call:
01908 375411
Mon-Fri: Sat-Sun:
9am to 5pm Closed

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Useful links

FAQs

  • Turn your speaker on 
  • Push the Bluetooth button until the LED turns to slow blue pulse. 
  • Activate Bluetooth on your audio device list and select Willen II from your audio device's Bluetooth list. 
  • Download the Marshall Bluetooth App to adjust your speaker's settings and keep your speaker updated with the latest firmware.
  • If the Bluetooth connection is dropping out, there are a few options you can try to solve the problem. 
  • Move the speaker and audio device closer to each other, so that they are unobstructed by obstacles such as walls or doors. 
  • Move the speaker further away from electrical devices that use the same frequency range. Such as microwave ovens, wireless network adapters and fluorescent lights.
  • Reset your speaker to factory settings, erasing all previous configurations and connections, useful for troubleshooting or new users. 
  • Push and hold the media control for more than 10 seconds and the speaker will reset. 
  • Remove from your audio device’s Bluetooth list before pairing again.  

Note: 

This will delete all user settings and the speaker needs to be set up again. 

A factory reset will return the speaker to its original settings, excluding any firmware updates.

  • Keep it clean and dry.
  • Avoid overcharging the battery.
  • Update the firmware when available.

How-to videos

  • How To Get Started With The Marshall Willen II Portable Speaker

  • How To Perform A Factory Reset On Your Marshall Willen II Portable Speaker

  • How to Resolve Bluetooth Audio Disturbances

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.