Skip to main content
BESTWAY QUICK UP 8FT FAMILY POOL FRI

Product details

  • Brand: Bestway
  • Catalogue number: 365/0127
  • Manufacturer's number: 57265

Bestway Support

UK: Eire:
0345 5760116 +44 345 5760116
Mon-Fri: Sat-Sun:
9am to 5pm Closed

Email me this page

Enter your email address to have this page emailed to you *

* This form collects your email address purely for the purpose of enabling us to send you the link to this support page. We do not retain or indeed use your email address for any other purposes.

Useful links

Online support

FAQs

  • Inflate the pool until it is firm, ensure not to overinflate it. 
  • Listen closely for escaping air and slowly move your hand over the surface to feel for any leaks.
  • Mix a small amount of washing-up liquid with water and apply it to the suspected areas using a sponge or spray bottle. 
  • If air is escaping, bubbles will appear, making the puncture much easier to spot. 
  • Once you've found it, mark the area with a non-permanent marker or a small piece of tape before deflating the pool. 

If your paddling pool is leaking water rather than air:

  • Place it on a dry surface if possible and look for damp patch's underneath.  
  • Once emptied, inspect the area carefully to identify the source of the leak. 
  • Make sure the damaged area is clean and completely dry before beginning the repair.
  • If your paddling pool was supplied with a repair kit, use the materials provided and carefully follow the manufacturer's instructions.

If it didn't include one, you may be able to use a compatible vinyl repair kit suitable for inflatable pools, provided it is appropriate for your model. Most repair kits involve the following steps: 

  • Clean and dry the damaged area. 
  • Cut the repair patch so it extends beyond the puncture, rounding the corners if required. 
  • Apply the adhesive if your repair kit requires it or use the supplied self-adhesive patch. 
  • Press the patch firmly into place, smoothing out any trapped air. 
  • Leave the repair to cure for the recommended time. Usually around 24 hours before reinflating or refilling the pool.
  • Paddling pools can deflate due to a number of factors. Temperature changes can make the air expand or contract causing the pool to deflate. 
  • Check for any punctures.
  • Check any valves are secure.
  • Ensure the pool is not overfilled, being too heavy can cause the pool to deflate.

Allow the pool to dry completely before folding it away to help prevent mould and mildew. Store it in a cool, dry place away from direct sunlight and sharp objects. Avoid placing heavy items on top of the folded pool during storage.

An uneven floor is often caused by the pool being placed on an uneven surface. Before filling the pool, make sure it is positioned on a flat, level area that is free from stones, sticks and other sharp objects.

How-to videos

  • Setting up your paddling pool

  • Moving your paddling pool

  • How to empty your paddling pool

  • How to Repair A Puncture on an Inflatable

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.