LENOVO N20 11 6IN CEL 4GB 16GB CBOOK
332/5407

Product details
- Brand: Lenovo
- Catalogue number: 332/5407
- Manufacturer's number: TBC
Lenovo Technical Support
Email me this page
Enter your email address to have this page emailed to you *
FAQs
Superfish was previously included on some consumer notebook products shipped between September 2014 and February 2015 to assist customers with discovering products similar to what they are viewing. However, user feedback was not positive, and Lenovo have responded quickly and decisively: Superfish has completely disabled server side interactions (since January) on all Lenovo products so that the software product is no longer active, effectively disabling Superfish for all products in the market. Lenovo stopped preloading the software in February. Lenovo will not preload this software in the future. Vulnerabilities have been identified with the software, which include installation of a self-signed root certificate in the local trusted CA store. The application can be uninstalled; however, the current uninstaller does not remove the Superfish root certificate. To fully un-install this SuperFish application please follow the instructions within this link.
The most common causes for frequent buffering include: -
- A slow or unstable internet connection.
- A poor-quality Wi-Fi signal.
- Network congestion or high bandwidth usage.
- Outdated apps or an old device.
- Streaming in higher video quality than your internet connection can handle.
Try the following steps: -
- Pause the video/game for a few seconds to let it build up enough data to resume.
- Lower the streaming quality from 1080p to 720p.
- Close other apps or devices to reduce bandwidth usage.
- Use a wired ethernet connection.
- Move close to your router if you are using a Wi-Fi connection.
- Restart your router.
- Check if there is an update for the streaming app or your devices firmware.
Below is a general guide:
- Standard Definition: 3-4 Mbps.
- High Definition: 5-8 Mbps.
- 4K/Ultra HD: 15-25 Mbps.
Possible reasons for your streaming still buffering are: -
- Inconsistent internet speed.
- Wi-Fi signal keeps dropping.
- The ISP (Internet service provider) or streaming service is overloaded.
- Device performance issues (E.g., overheating, low memory).
Try the following: -
- Run an internet speed test using for example Speedtest.net.
- Try streaming on a different device.
- Use a different streaming platform (E.g., YouTube).
How-to videos
-
What to do if you cannot connect a BT Smart Hub 2
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.