Roger Black Gold Plus Treadmill

Please DO NOT keep your fitness equipment in a garage/covered patio or near water. This can void your warranty. We advise you to keep your fitness equipment indoors away from moisture and dust.

Yes, please phone the number on the right hand side of this page. We will do our upmost to provide you with any missing parts.

Please ensure the power lead is securely connected to the treadmill; some power leads are detachable. You must also connect the safety key in order for the machine to power up. The safety key is a red magnet which attaches just below the console. The machine won’t run unless the safety key is connected.

Yes; if the belt is sticking or jumping then you need to adjust the belt tension. There is full guidance on this in your instruction manual.
If this does not cure the problem the running belt may require lubrication – please see the maintenance section (again within your manual).

In the same way you can adjust the belt tension, you can also adjust the belt position so it runs in the centre of the running deck. In all cases, there should be a slight gap between the treadmill side rail and the edge of the running belt. For directions on how to change the belt position, please see the specific guidance in the instruction manual.

Yes; it is essential you lubricate the running deck of your treadmill periodically to reduce strain on the motor. Your treadmill will have been supplied with a bottle of Silicone oil lubricant. You will need to put 3-5ml of silicone oil between the deck and the underside of the running belt approximately every two months. Please see detailed guidance on completing this in the instruction manual. You also need to complete belt tension checks to ensure the treadmill is working as intended.

Lubricating the treadmill helps to reduce the friction between the treadmill belt and the main unit. If there is excessive friction, it can wear easily and result in problems with operation. Lubricating the treadmill also helps to prevent the belt from slipping.