Princess 0.35kW Smart Infrared Panel Heater

Check that the heater is plugged into a working mains socket and that the power switch is turned on. If the heater is being used freestanding, make sure the supplied feet have been fitted correctly.

A slight odour during the first use is normal. Ensuring there is adequate ventilation while the heater is operating. The smell is temporary and should disappear after a short period of use.

Make sure the Princess Home app is installed on your smartphone and follow the in-app connection instructions carefully. Once connected, the heater can be controlled through the app and the local time will update automatically based on your phone's settings.

Check that the heater has been installed correctly. Ensure the heater is mounted at least 15cm from the floor and 50cm from the ceiling when wall-mounted. Also ensure the heater is not covered, as covering it can cause overheating protection to activate and reduce performance.