COOKWORKS COMPACT SLOW COOKER
259/2279
Product details
- Brand: Cookworks
- Catalogue number: 259/2279
- Manufacturer's number: SC-15-R
Cookworks Support
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Useful links
FAQs
If the unit has no power, try the following:
- Try an alternative mains plug socket.
- Replace the fuse in the plug.
If the issue remains, please contact the support team by using the details on this page.
Yes, slow cookers are designed for unattended cooking. However, it's important to follow safety guidelines, place it on a stable surface, and avoid leaving it near flammable materials.
If the slow cooker is taking longer to cook than usual, check the following:
- Ensure the lid is tightly secured to maintain the temperature to cook.
- Check that the correct cooking temperature/time has been set.
- Check that the appliance has not been overfilled as this will result in longer cooking times.
Uneven cooking can be due to improper layering of ingredients. To rectify this, cut the ingredients into similar sizes for even cooking.
You should also avoid lifting the lid during cooking, as this can cause heat loss and uneven temperature distribution.
Condensation is normal during the process of cooking in a slow cooker due to the steam produced. You can minimise the condensation by ensuring the lid is tightly fitted and isn’t lifted frequently during cooking.
Questions & answers
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.