Cookworks Stainless Steel Red Jug Kettle
238/9918
Product details
- Brand: Cookworks
- Catalogue number: 238/9918
- Manufacturer's number: KE7256-A RED
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FAQs
If the lid isn’t closing properly, check these things first:
- Check for any damage or debris.
- Check for any limescale build-up around the lid mechanism and remove.
If the issue remains, please contact the relevant support team by using the contact details on this page.
If the kettle stops before it reaches boil, check the following:
- Try an alternative mains plug socket.
- Check for any limescale at the bottom of the kettle and use a descaling solution to remove. A build-up of limescale can cover the elements and reduce its efficiency to boil.
If the issue remains, please contact the relevant support team by using the contact details on this page.
If your kettle has no power, check the following:
- Try an alternative mains plug socket. This will help work out if the issue is with the mains socket or the kettle itself.
- Change the fuse in the plug. You can watch the below video on how to change the fuse in the plug.
If the issue remains, please contact the relevant support team by using the contact details on this page.
If the water is cloudy, this could be due to a build-up of limescale. This could be on the base of the kettle or in the filter spout. You can remove this using a descaling solution.
We advise only using the kettle to boil water and no other liquids.
Questions & answers
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.