EB PINK HEART KETTLE N 4 SLICE TOASTER
135/0742
Product details
- Brand: Russell Hobbs
- Catalogue number: 135/0742
- Manufacturer's number: 28330BU
Russell Hobbs Support
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Your Free WarrantyFAQs
If the lid isn’t closing properly, check these things first:
- Check for any damage or debris.
- Check for any limescale build-up around the lid mechanism and remove.
If the issue remains, please contact the relevant support team by using the contact details on this page.
If the kettle stops before it reaches boil, check the following:
- Try an alternative mains plug socket.
- Check for any limescale at the bottom of the kettle and use a descaling solution to remove. A build-up of limescale can cover the elements and reduce its efficiency to boil.
If the issue remains, please contact the relevant support team by using the contact details on this page.
If your kettle has no power, check the following:
- Try an alternative mains plug socket. This will help work out if the issue is with the mains socket or the kettle itself.
- Change the fuse in the plug. You can watch the below video on how to change the fuse in the plug.
If the issue remains, please contact the relevant support team by using the contact details on this page.
If the water is cloudy, this could be due to a build-up of limescale. This could be on the base of the kettle or in the filter spout. You can remove this using a descaling solution.
We advise only using the kettle to boil water and no other liquids.
Note: Only clean the toaster whilst unplugged and away from any plug sockets. The appliance must not be submerged in water in any circumstances.
- Use a small dry brush to gently brush any debris from the inside of the toaster into the crumb tray.
- Remove and empty the crumb tray, and wipe this clean.
- Wipe down the sides with warm water and soap, avoiding harsh abrasives.
If your toaster has no power, try the following:
- Try an alternative mains socket.
- Change the fuse in the plug. You can view our video below on how to change the fuse.
If this does not resolve your issue, please get in touch with the support team using the contact details on this page.
If the lever is not going/staying down then try the following:
- With the power off and unplugged, check there is no debris or blockages under the lever.
- With the power off and unplugged, empty and clean the crumb tray.
- Then plug the unit back in and try the lever again.
If this does not resolve your issue, please get in touch with the support team using the contact details on this page.
If the toaster has tripped the electrics, try the following:
- Try an alternative mains plug socket.
- Change the fuse. You can view our video below on how to change the fuse in the plug.
If this does not resolve your issue, please get in touch with the support team using the contact details on this page.
Questions & answers
How-to videos
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Easy Ways to Descale Your Kettle
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.