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Kobo Aura HD eReader - Black

Product details

  • Brand: Kobo
  • Catalogue number: 133/4847
  • Manufacturer's number: N204-KBO-B

Argos Technical Support

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FAQs

E Ink is electronic ink that offers a glare-free, print-on-paper reading experience. In Kobo eReaders’ E Ink display, there are microscopic particles of black and white ink mixed in with each pixel on the screen. As you turn pages in your eBook, different ink particles move to the surface of your screen, appearing as text and pictures that look just like print on a page.

Kobo eReaders use front-light technology that diffuses light across the page, rather than illuminating it from behind. Back-lit screens often cause eyestrain because they shine outwards, towards your eyes, and because they require glass screens that reflect light and create harsh glare. ComfortLight on Kobo eReaders allows you to adjust light brightness, and select eReaders with ComfortLight PRO allow you to also adjust blue light levels.

Kobo eReaders support English, French, French (Canada), German, Spanish, Spanish (Mexico), Italian, Catalan, Portuguese, Portuguese (Brazil), Dutch, Danish, Swedish, Finnish, Norwegian, Turkish, Japanese, and Traditional Chinese.

No, the accessories are only compatible with devices that share the same name. For example, the Kobo Nia SleepCover is only compatible with the Kobo Nia.

 

The most common causes for frequent buffering include: - 

  • A slow or unstable internet connection.
  • A poor-quality Wi-Fi signal.
  • Network congestion or high bandwidth usage.
  • Outdated apps or an old device.
  • Streaming in higher video quality than your internet connection can handle.

Try the following steps: - 

  • Pause the video/game for a few seconds to let it build up enough data to resume.
  • Lower the streaming quality from 1080p to 720p.
  • Close other apps or devices to reduce bandwidth usage.
  • Use a wired ethernet connection.
  • Move close to your router if you are using a Wi-Fi connection.
  • Restart your router.
  • Check if there is an update for the streaming app or your devices firmware.

Below is a general guide: 

  • Standard Definition: 3-4 Mbps.
  • High Definition: 5-8 Mbps.
  • 4K/Ultra HD: 15-25 Mbps.

Possible reasons for your streaming still buffering are: - 

  • Inconsistent internet speed.
  • Wi-Fi signal keeps dropping.
  • The ISP (Internet service provider) or streaming service is overloaded.
  • Device performance issues (E.g., overheating, low memory).

Try the following: - 

  • Run an internet speed test using for example Speedtest.net.
  • Try streaming on a different device.
  • Use a different streaming platform (E.g., YouTube).

Questions & answers

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.