ASUS ZEN UX425 14 I5 8GB 256GB LTOP
957/1437

Product details
- Brand: Asus
- Catalogue number: 957/1437
- Manufacturer's number: UX425EA-KI558T
Asus Support
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FAQs
To wake the laptop from sleep mode, press the power button.
To maximize battery life try the following:-
Use the function keys to adjust the display brightness.
If you are not using any Wi-Fi connection, switch your system into Airplane mode.
Disconnect unused USB devices.
Close unused applications, especially those that take up too much system memory.
To enable the touchpad, press F6.
Yes, this laptop is Windows 11 compatible. The upgrade rollout plan is being finalised and is scheduled to begin late in 2021 and continue into 2022.
No, a disc drive is not included with this laptop.
The most common causes for frequent buffering include: -
- A slow or unstable internet connection.
- A poor-quality Wi-Fi signal.
- Network congestion or high bandwidth usage.
- Outdated apps or an old device.
- Streaming in higher video quality than your internet connection can handle.
Try the following steps: -
- Pause the video/game for a few seconds to let it build up enough data to resume.
- Lower the streaming quality from 1080p to 720p.
- Close other apps or devices to reduce bandwidth usage.
- Use a wired ethernet connection.
- Move close to your router if you are using a Wi-Fi connection.
- Restart your router.
- Check if there is an update for the streaming app or your devices firmware.
Below is a general guide:
- Standard Definition: 3-4 Mbps.
- High Definition: 5-8 Mbps.
- 4K/Ultra HD: 15-25 Mbps.
Possible reasons for your streaming still buffering are: -
- Inconsistent internet speed.
- Wi-Fi signal keeps dropping.
- The ISP (Internet service provider) or streaming service is overloaded.
- Device performance issues (E.g., overheating, low memory).
Try the following: -
- Run an internet speed test using for example Speedtest.net.
- Try streaming on a different device.
- Use a different streaming platform (E.g., YouTube).
How-to videos
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What to do if you cannot connect a BT Smart Hub 2
Returns policy
If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.
If you still need to return your product then please visit our most up to date returns policy here.