Skip to main content
Karcher Electric Wiping Mop

Product details

  • Brand: Karcher
  • Catalogue number: 955/5185
  • Manufacturer's number: 10563010

Karcher Support

UK: Eire:
01295 234020 01409 7777
Mon-Fri: Sat: Sun:
8am to 8pm 9am to 1pm Closed

Argos Troubleshooter

Resolve problems quickly with this easy-to-use tool.

Click to start the troubleshooter


Email me this page

Enter your email address to have this page emailed to you *

* This form collects your email address purely for the purpose of enabling us to send you the link to this support page. We do not retain or indeed use your email address for any other purposes.

FAQs

  • Remove and empty the waste water tank.
  • Refill the fresh water tank.
  • Reinstall both tanks securely and restart the mop.
  • Fully charge for at least 4 hours.
  • Check the LED battery indicators.
  • If the battery continues to fail, it may require service or replacement.
  • Align the handle precisely with the guide rail.
  • Push firmly until you hear the audible click.
  • Remove and clean the floor head.
  • Clean the roller compartment.
  • Reinstall tanks following the strict order:
    1. empty waste water tank → 2) fill fresh water tank.

Streaks are usually caused by dirty rollers, incorrect detergent mixing, or low battery performance reducing roller speed.

  • Remove rollers and wash them thoroughly.
  • Ensure detergent is mixed according to Karcher instructions.
  • Charge fully before use.

Questions & answers

Interactive Help

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.