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DJI Action 2 4k Dual Screen Combo Action Camera

Product details

  • Brand: Dji
  • Catalogue number: 951/4425
  • Manufacturer's number: 274993

DJI Support

UK: Eire:
0207 6603037 +44 207 660 3037
Mon-Fri: Sat-Sun:
9am to 6pm Closed

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Useful links

Online support

FAQs

If your camera will not turn on, check the following:

  • Ensure the battery is installed correctly.
  • Charge the battery using a USB-C charger.
  • If the battery has been stored for a long period, recharge it fully.
  • Try a different USB-C cable or charger.

If your camera will not charge, check the following:

  • Ensure the battery is installed correctly.
  • Check that the USB-C cable is firmly connected.
  • Inspect the USB-C port for dirt, sand, or debris.
  • Try a different USB-C cable or charger.

If your camera is not recording video, check the following:

  • Confirm a microSD card is inserted.
  • Check available storage space.
  • Format the card in-camera if necessary.

If the microSD card is not being recognised in your camera, try the following:

  • Remove and reinsert the card.
  • Format the card in the camera.
  • Inspect the card for damage.

This is normal when:

  • Recording at high resolutions such as 4K.
  • Using high frame rates.
  • Recording for extended periods.
  • Charging while operating.
  • Enable Bluetooth and Wi-Fi on your phone.
  • Ensure the camera is powered on.
  • Update the DJI Mimo app.
  • Restart both the camera and mobile device.
  • Remove old pairings and reconnect.

If the touchscreen is unresponsive, try the following:

  • Clean and dry the screen.
  • Restart the camera.
  • Remove any protective film causing interference.
  • Check whether the camera is locked.

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.