ASUS VIVOBOOK X415 14 I7 8GB 512GB SLVX
948/6852

Product details
- Brand: Asus
- Catalogue number: 948/6852
- Manufacturer's number: 4711081286455.00X
Asus Support
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FAQs
You can try doing any of the following suggestions:
Use the function keys to adjust the display brightness.
If you are not using any Wi-Fi connection, switch your system into Airplane mode.
Disconnect unused USB devices.
Close unused applications, especially those that take up too much system memory.
Press F6 to enable your touchpad.
You can try doing any of the following suggestions:
Press F3 to turn up the speaker volume.
Check if your speakers were set to mute.
Check if a headphone jack is connected to your Notebook PC and remove it.
Delete the applications you recently installed or were not included with your operating system package, then restart your system.
The most common causes for frequent buffering include: -
- A slow or unstable internet connection.
- A poor-quality Wi-Fi signal.
- Network congestion or high bandwidth usage.
- Outdated apps or an old device.
- Streaming in higher video quality than your internet connection can handle.
Try the following steps: -
- Pause the video/game for a few seconds to let it build up enough data to resume.
- Lower the streaming quality from 1080p to 720p.
- Close other apps or devices to reduce bandwidth usage.
- Use a wired ethernet connection.
- Move close to your router if you are using a Wi-Fi connection.
- Restart your router.
- Check if there is an update for the streaming app or your devices firmware.
Below is a general guide:
- Standard Definition: 3-4 Mbps.
- High Definition: 5-8 Mbps.
- 4K/Ultra HD: 15-25 Mbps.
Possible reasons for your streaming still buffering are: -
- Inconsistent internet speed.
- Wi-Fi signal keeps dropping.
- The ISP (Internet service provider) or streaming service is overloaded.
- Device performance issues (E.g., overheating, low memory).
Try the following: -
- Run an internet speed test using for example Speedtest.net.
- Try streaming on a different device.
- Use a different streaming platform (E.g., YouTube).
How-to videos
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What to do if you cannot connect a BT Smart Hub 2
Returns policy
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If you still need to return your product then please visit our most up to date returns policy here.