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ANKER POWERWAVE II STAND 15W BLK N GREY

Product details

  • Brand: Anker
  • Catalogue number: 945/8093
  • Manufacturer's number: B2529VF1

Anker Support

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0160 493 6200
Mon-Sun:
9am to 6pm

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FAQs

The pad has detected metal or abnormal objects between your phone and the charger. Remove any coins, keys, magnetic accessories, or metal pads attached to your case

This means there is a loose connection in the charging cable or adapter. Unplug and firmly reconnect the power adapter and cable, or try a different power outlet.

  1. Make sure you aren’t using a case with a magnetic/iron plate, a pop socket, or a thick case (>5 mm)—these prevent wireless charging.
  2. Ensure nothing (cards, keys, coins, NFC tags) is between the phone and pad.
  3. Check that the LED shows solid blue when the phone is placed on the pad (indicating charging).

Wireless chargers generate more heat than wired chargers. High temperatures can reduce charging speed and cause the pad to restrict power to protect your device. Allow the phone to cool and avoid hot environments

Returns policy

If you need advice or support for your product, please in the first instance contact the support provider using the number on this support page.

If you still need to return your product then please visit our most up to date returns policy here.