Bestway Air bed Comfort Quest Soft Back Double Air mattress

A common cause for your air bed to feel softer, is the differences in temperature. Hot air expands, while cold air contracts. If an air bed is filled with warm air in the day, when the temperature drops in the night your airbed will feel softer.

Yes, we can confirm the airbed is suitable for camping. Ensure it is positioned on a level surface, free from any sharp objects and away from any heat sources such as BBQ’s and fires.

• Inflate the airbed on a level surface, free from any sharp edges or objects.
• Ensure the airbed is not close to any heat sources.
• Placing the air bed on a mat or rug can reduce the noise an air bed makes.

Your air bed should have been supplied with a puncture repair kit.

Please view the below video on how to locate and repair your puncture.

If your air bed is new and feels like it’s sagging or losing pressure, this is a sign that it is stretching, not leaking. Simply reinflate the air bed until it reaches the desired firmness. It should maintain a constant pressure and shape within 2-3 nights.

This could be down to several reasons, such as small punctures, loose or faulty valve. 

• If the air bed is new, it could be stretching. Simply reinflate until it reaches the desired firmness. It should maintain a constant pressure and shape with 2-3 nights.
• Check for leaks in the air bed by listening for hissing noises or using soapy water to create bubbles that will form where the air is escaping.
• Check that the valve is securely fitted or replace the valve to stop further deflation.

The weight capacity is the maximum weight the air bed can hold.   

• For single air beds the average weight capacity is between 100-150kg.  
• For double air beds the weight capacity is between 200-300kg.   

Please check the packaging or the user manual for further information.

Yes, your air bed can be inflated or deflated without the built-in air pump using a compatible external air pump. Refer to your user manual for instructions.

On certain air beds the built-in air pump cuts out after 5 minutes of continuous use to stop the air pump overheating.

After each use, the built-in air pump should be allowed to completely cool down before using again.

If you think you have a puncture, follow these instructions: 

• Firstly, fully inflate the air bed.
• Locate the puncture by spraying washing up liquid across the section of the inflatable that you believe to be punctured and look for bubbling, as air escapes.
• Clean and dry the area.
• Mark the hole.
• Deflate the air bed.
• Apply the patch to the punctured area and hold for 30 seconds.
• Allow 30 minutes for the patch to settle and fully adhere.
• Inflate the air bed and check that the puncture has been repaired. 

For more information see the follow video and blog 

How to repair a puncture on an Inflatable

Life Hack: Repairing a puncture on an inflatable